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Bubble Witch Saga 3 suddenly doesn't start anymore
Since the last update, I haven't been able to open the game on my phone anymore. Suddenly the game won't open or start up anymore. When I press the icon to start the game it seems to open but after a few seconds the phone just returns to the screen. I don't know what the problem is or what I can do about it. I don't get any notifications about any errors. Can someone help me with this problem, please? I don't want to delete the game from my telephone and install it again, because I've been playing for quite some time and have reached high levels and built a nice house for Stella. I'd hate to have to start all over again. My phone is a Samsung S4 mini. I hope someone can help me. Thanks!
Answers
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Hi Annika- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your device crashing.
Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
Let me know how you get on :-)
Have a magical week!
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Hi @elliotbe2195, sorry Grandma is having a problem. Can you tell me if she is playing on Windows 10 and what platform is she signing into. For instance is she trying to sign in thru Facebook Gameroom or is the app downloaded thru Microsoft store or Google store. These are the things that we need to know before we can help you. 👻
