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Level 3
The game was fine last night. But when I tried to play it this morning, the tiles in Wake Up The Tree are not showing up. I can't choose anything. I forces closed and even re-installed the game. It's on an android.
Hi @JDM_BenZ reboot your game. Log out of the game, turn off your phone then turn back on and sign back in. That should take care of it. 😀
Just be sure you do not delete your game. You will loose all of your boosters.
I get this sometimes when the other 2 people finished the task without me. Usually after the 3rd or 4th time of going into it, it rights itself.
Ok, I will try to log off and restart my phone. I am scared if I log off, I will lose all my booster hence I never do.
Hi no logging out does not loose you your boosters and usually once you do and then turn your device off and on it can clear most blips that are not a known issue
Let us know how you get on 💓
Hi, I tried it 3 times already and it is still not working. I haven't been able to play
Hi sorry to hear that I am finding it unusual that your tiles are not reloading with the correction procedure I gave you as we don't have a known issue with the function of the tree
Have you checked for any pending updates also what platform are currently using 💓