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Trouble loading and playing the game

Sharon_Orduno
Sharon_Orduno Posts: 7

Level 2

For those that are having trouble loading, did you try playing on gameroom?  All was going great until I tried to install gameroom and play there.  I started having trouble so I uninstalled gameroom... still had problem so uninstalled and reinstalled BW3... still having problems.  I'm wondering if the issue was caused by installing the gameroom.  I'm getting pretty fed up cause I've been fighting this issue for a couple weeks now!

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,144

    Hi, 

    I am so sorry for the delay in the response.

    Are you still needing help?

  • Sharon_Orduno
    Sharon_Orduno Posts: 7

    Level 2

    Still trouble... some days it works, others it won't.

  • Lady_Choo
    Lady_Choo Posts: 26,144

    Typical!

    Are you still playing in gameroom or back on Facebook?

    I am going to give you a link to troubleshooting here. As well as doing this, could you remove the app from your facebook account, before you clear cache etc. And after you have finished doing it all, try readding it. It will be stored on the server so it will save progress.

    Also once you have done all the browser stuff, not sure which computer you are using, but I would go into administrative tools if you are using windows, and run disk clean up, if you're not tec savvy its really easy to do. 

    Disk clean up for windows

    I also use a programme called ccleaner to get rid of little junk files left over from deleted programmes (which reminds me I must do that myself lol) 

    Once you have done all the cleaning you can (your computer will love you for it ;) ) try reinstalling gameroom if that is how you play. See how that works now. 

    If it still isn't playing nicely, can you let us know your device, OS and browser version number, thank you :)

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