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Cant Upgrade Stellas House

binabee
binabee Posts: 2

Level 1
in Support

For the past weeks I can't upgrade Stellas House. There's just a message which says "time to relax". Everybody around me playing the game can keep on building stuff. Why can't I?

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,144

    Hi, 

    I am so sorry for the delay in the response.

    Are you still needing help?

  • Lady_Choo
    Lady_Choo Posts: 26,144

    Actually, I have a issue update!

     I am so sorry you are having issues. 

    It is an issue many are facing, but the good news is that the studio are aware of it and are trying to find the source of the problem. 

    Unfortunately I cannot give you a timescale as they are waiting for more reports. 

    Could you also try this troubleshooting link here too please

  • binabee
    binabee Posts: 2

    Level 1

    Thank you so much for your answer. Tried the link as well, still the same. It's so frustrating. :-(

  • Lady_Choo
    Lady_Choo Posts: 26,144

    I am so sorry you are still having trouble. A co-superuser plays this and has the same issues too. I am adding it to the list of issues for our moderator to escalate again. I hope its sorted soon!

Hey! Would you like to give us your opinion?

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