Google account

LUcie123 · November 2022

Hello I can't connect my google account to the game anymore. I dont wanna lose my progress. How can i go back to my account ?

PrettyBubbles · November 2022

Hi @LUcie123 Welcome its lovely to meet you

Sorry you are having this problem

Can you explain why you can no longer connect to your Google account

Also what device and platform are you currently using 👍⭐

LeFlarcane · January 2023

Woah, same with me I lost my boosters (via Google account) also when I logged in into the King Account to keep progress. However boosters (and Golden Pins too! Rip for the Google users) will not be saved once you logged in the King account from Google account.

As the message sent in the game why my profile is moving:

Screenshot_20230116_165940_com.king.bubblewitch3.jpg

Screenshot_20230116_165943_com.king.bubblewitch3.jpg

Screenshot_20230116_165947_com.king.bubblewitch3.jpg

@PrettyBubbles @johamilton

PrettyBubbles · January 2023

https://community.king.com/en/bubble-witch-saga/discussion/comment/2515908#Comment_2515908

Hi yes this is now the procedure but its not good to hear boosters are being lost this would only happen with a uninstall or a new device

Leave this with me and I will get back to you 💓

PrettyBubbles · January 2023

Hi @LeFlarcane Sorry for the delay our studio have been super busy

Can you please try checking for any pending updates clearing the game cache logging out and restarting your device and see if you can log in via Google

Can you also tell us what device you are using

If you have decided to continue with a king account please let me know 💓

Google account

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