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Beanstalk disappeared

Ashley-10
Ashley-10 Posts: 3

Level 1

After waiting and waiting to get the beanstalk and cats, I finally got the beanstalk. My husband has had it on his game for WEEKS. Yay, I'm excited. I payed my fairy dust and completed the beanstalk but when I went back in to click the ready button it was GONE! I uninstalled the game and reinstalled it and yay! Beanstalk is back! I payed for and upgraded the kitchen, all was fine. I payed for and upgraded a second room, but when I came back to click the ready button again it was all gone, the beanstalk and everything! What is going on???

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,144

    Hi, 

    I am so sorry for the delay in the response.

    Are you still needing help?

  • Ashley-10
    Ashley-10 Posts: 3

    Level 1

    Yes, I'm still having this issue. If I remove the game from my device and reinstall it, the beanstalk appears, allows me to upgrade, then when I return to complete it the entire thing is gone with the "coming soon" message appearing again.

  • Lady_Choo
    Lady_Choo Posts: 26,144

    Hi Ashley, 

    I don't have a good answer for you. It seems that they are running several different tests at once, so some people are seeing things others are not unless they are part of the control group. Some are seeing coming soon when they shouldn't be. So I am going to pass this on to see if it is a glitch or not. But I think its likely that at the moment you're not part of the control group :(

    You're not the only wife this has happened to lately either. I think it almost sounds like a conspiracy :O

    I have a link here that explains why things vanish. 

    And also some troubleshooting I would advise you do. Sometimes it can be that simple :)

  • Ashley-10
    Ashley-10 Posts: 3

    Level 1

    Thanks Chicken Slayer, I'll keep trying to be patient :)

  • Lady_Choo
    Lady_Choo Posts: 26,144

    Thanks Chicken Slayer, I'll keep trying to be patient :)

    I also did pass it on to the King care moderator, so hopefully she will see if there are any updates when she is in next week :)

Hey! Would you like to give us your opinion?