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They are stealing Stella? Oh my. That doesn't look good!
I suspect that they are making modifications behind the scenes and have taken the game offline to do that.
You need to probably give it a little longer, and keep checking the app store for updates.
Also, reboot your device from time to time as that can make a difference as it clears temporary files.
Is it going back to the home screen? I will see if I can find official word on this
Also please see this thread
https://care.king.com/en/bubble-witch-3-saga/stellas-house-issues
I would hold tight then if that's what you have been told. It sounds like they have queried with support, but sometimes, as its all different departments, you have to wait for a reply. That often happens here, our poor moderator asks questions and we keep bombarding her with more posts and she hasn't yet had replies lol.
I will also ask her if she can find out anything about this too
Hi AprilinAmsterdam, Unfortunately there is no time scale yet as to how long it will be before its been fixed. The decision to pull that part of the game won't be taken lightly as their wages come from all revenue the game makes.
It has to be that its better to pull part of it, or put it on hold than possibly cause more problems than leave it.
When the moderator is back in the office on Monday I will ask her if there is any update