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Game freezes

David_Lafortune

Why does the game keep freezing and I get a message to Activate. When I click nothing works/

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Hey David,

How's it going?

Sorry that you are having trouble with your game.

You might want to make sure your App or browser is up to date and clear cache and cookies to make sure the game loads. Can I ask you if you're playing on your phone, tablet or PC, please?

Looking forward to hearing back from you! Until then, have a fun-tastic day ;-)

- Mia

Accepted answers

All comments

Hey David,

How's it going?

Sorry that you are having trouble with your game.

You might want to make sure your App or browser is up to date and clear cache and cookies to make sure the game loads. Can I ask you if you're playing on your phone, tablet or PC, please?

Looking forward to hearing back from you! Until then, have a fun-tastic day ;-)

- Mia

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🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…