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At Stellas house and the beanstalk

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Answers

  • Brandi1122
    Brandi1122 Posts: 14

    Level 1

    edited June 2018

    Hello Brandi1122,

    And thanks Chicken Slayer for pointing this to me. @Brandi1122, as Chicken Slayer says, that kind of situation (you have the cats and then you don't have them anymore) can happen with testing - I completely understand that this is not convenient but unfortunately, we have no control over it. 

    However, this might be different than testing. Do the Cats sometimes re-appear or they just disappeared and never came back? Anyhow, I'm checking the situation with the Studio and will give you an update as soon as I hear back.

    Until then, have a bubble-icious day!

    - Mia

    The cats along with the bean stalk showed up one day. I got excited because after waiting for what seemed like forever, I finally got it. I went up to the bean stalk and built a chair. I left Stellas house and went back to the game while I waited for it to finish.When I went back it was gone. Sometimes if I signed off and went back into play it would start me out one level 1. After playing a few levels, I would sign back in and have it. Until I left stellas home. Then it was gone. I never even had a chance to use one of the cats.I used a different email on my phone and got the cats. My original game is on my tablet, I'm on level 391 there. Where I'm being told to relax and wait for new levels to come again.
  • Brandi1122
    Brandi1122 Posts: 14

    Level 1

    Hello Brandi1122,

    And thanks Chicken Slayer for pointing this to me. @Brandi1122, as Chicken Slayer says, that kind of situation (you have the cats and then you don't have them anymore) can happen with testing - I completely understand that this is not convenient but unfortunately, we have no control over it. 

    However, this might be different than testing. Do the Cats sometimes re-appear or they just disappeared and never came back? Anyhow, I'm checking the situation with the Studio and will give you an update as soon as I hear back.

    Until then, have a bubble-icious day!

    - Mia

    I just don't understand how I could have it on one but not the other. Especially considering how far up in the game I am, that I've waited for Year to get it!
  • Brandi1122
    Brandi1122 Posts: 14

    Level 1

    Hello Brandi1122,

    And thanks Chicken Slayer for pointing this to me. @Brandi1122, as Chicken Slayer says, that kind of situation (you have the cats and then you don't have them anymore) can happen with testing - I completely understand that this is not convenient but unfortunately, we have no control over it. 

    However, this might be different than testing. Do the Cats sometimes re-appear or they just disappeared and never came back? Anyhow, I'm checking the situation with the Studio and will give you an update as soon as I hear back.

    Until then, have a bubble-icious day!

    - Mia

    One more thing please. When I go into the game, at the little house at the bottom, it tells me a have 1 thing ready. When I go there three is nothing there, because it was taken away our disappeared again.
  • Brandi1122
    Brandi1122 Posts: 14

    Level 1

    The cats along with the bean stalk showed up one day. I got excited because after waiting for what seemed like forever, I finally got it. I went up to the bean stalk and built a chair. I left Stellas house and went back to the game while I waited for it to finish.When I went back it was gone. Sometimes if I signed off and went back into play it would start me out one level 1. After playing a few levels, I would sign back in and have it. Until I left stellas home. Then it was gone. I never even had a chance to use one of the cats.I used a different email on my phone and got the cats. My original game is on my tablet, I'm on level 391 there. Where I'm being told to relax and wait for new levels to come again.

  • Brandi1122
    Brandi1122 Posts: 14

    Level 1

    I just don't understand how I could have it on one but not the other. Especially considering how far up in the game I am, that I've waited for Year to get it!

  • Lady_Choo
    Lady_Choo Posts: 26,164

    In my honest opinion I think the bean stalk tests is so much smaller than the house. I don't see many of my friends with the bean stalk :(

    The reason you might have it on one device and not the other is because one of the tests the team runs is by device. So it might be one device is the test and one isn't. 

    I don't have it either.

  • QueenMia
    QueenMia Posts: 12,978

    I agree with Chicken Slayer... Pretty sure that's the reason. However, still waiting for confirmation from the Studio. I'll let you know as soon as I have some info for you, Brandi.

    In the meantime, if that makes you feel a bit better, there's a good chance to win a 100 Gold Bars on your favourite game, just here - Good luck ;-)

  • QueenMia
    QueenMia Posts: 12,978

    Hello Brandi and sorry for the delay!

    I just heard back from the Studio and unfortunately, they are not able to add the Cats back to your account... Really sorry about that :-( 

    I have added some Gold Bars to your account though, you will find them next time you access the game... I hope that helps to make you feel better a little.

    - Mia

Hey! Would you like to give us your opinion?