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No reward minutes after Trickies ends?

JoanZappDufresne
JoanZappDufresne Posts: 33

Level 3
in Support

Hi, Trickies ended I was 4/5 my number of candies was 237+ and got nothing! I have refreshed a couple times. I've cleared my history...all of it! Win 7, Chrome. Game was playing fine, but I did not get any rewards like I normally have. 

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Answers

  • Lynette
    Lynette Posts: 6,903
    edited September 2018

    Hello Joan,   I'll pass your post onto one of the King Care team who will be able to help you :-)

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  • Kimmielynn72
    Kimmielynn72 Posts: 12

    Level 2

    I didnt get my rewards for the tricksies either. I got 4 chests. It kept booting me just about everytime i went in.

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  • Lynette
    Lynette Posts: 6,903

    Hi Kimmielyn :-)  I'll make sure Queen Mia sees your post too so you can be compensated for this.

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  • QueenMia
    QueenMia Posts: 12,979

    Hi Joan, Really sorry about that, we're still experiencing issues with the challenge, unfortunately :( I've added some Godl on your account that matches the reward you should have received. Happy bubble popping!

    Hi Kimmielyn, I was unable to find your account, therefore I've sent you a private message as I need private information. You'll find it by clicking on the envelop on the top right corner, near your avatar - tilt the screen if you're on your phone.

    Let me know if you need any further assistance, guys. And thanks Lynette, for passing that along :)

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  • JoanZappDufresne
    JoanZappDufresne Posts: 33

    Level 3

    Hello Joan,   I'll pass your post onto one of the King Care team who will be able to help you :-)

    Thank you! Seems this happens to a lot of players. I don't think anyone got anything, a lot of people were saying they didn't in chat. We work 2 days to get the high points and get nothing from the challenge. Sort of stinks!! :(
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  • Jizet
    Jizet Posts: 3

    Level 1

    I didn’t get anything either, i completed 4 chests. 

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  • QueenMia
    QueenMia Posts: 12,979

    Hey Jizet, I've added the reward to your account now. You'll see a pop up next time you access the game.

    Enjoy!

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  • Jizet
    Jizet Posts: 3

    Level 1

    Hey Jizet, I've added the reward to your account now. You'll see a pop up next time you access the game.

    Enjoy!

    Hi QueenMiaJust went in and nothing has been added yet.
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  • Jizet
    Jizet Posts: 3

    Level 1

    Hey Jizet, I've added the reward to your account now. You'll see a pop up next time you access the game.

    Enjoy!

    I stand correct, i saw now that i got 50 goldbars
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  • JoanZappDufresne
    JoanZappDufresne Posts: 33

    Level 3

    Hi Joan, Really sorry about that, we're still experiencing issues with the challenge, unfortunately :( I've added some Godl on your account that matches the reward you should have received. Happy bubble popping!

    Hi Kimmielyn, I was unable to find your account, therefore I've sent you a private message as I need private information. You'll find it by clicking on the envelop on the top right corner, near your avatar - tilt the screen if you're on your phone.

    Let me know if you need any further assistance, guys. And thanks Lynette, for passing that along :)

    Thank you very much!
    Flag · Helpful Sweet Love Haha

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