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I have this problem too (Jan 2017). I have played this level many times on my iPad, and have a score there of 22,176 for which I have received one star. I played it on my computer today, as I know the scoring works in a slightly different way on the computer. I achieved a score of 21,736 - but still only one star. I do have a screen shot, but I don't think I can post it here. I need one more star to go up to the gold level on Cowboy Mouse and Liberty Mouse - but the game won't let me achieve that.
I am having this exact same problem! No matter how well I do on the level, I can only get 1 star! (I miraculously got 2 stars ONE time, but usually I am not even close to getting 3 stars.) Without "completing" this level, I can't get all the benefits of Liberty Mouse or Cowboy Mouse. Been stuck for probably 2 years.
I am having the same issue. Practically impossible to get 3 stars on level 115. However, I have noticed that it is only giving me 17 moves and fewer words to complete than the 26 moves and more words that others get on the same level.
I have a screenshot of this. I have gotten 22,957 points, only 2 stars...