Buttons not working - any ideas?

Nadica1952 · October 2023

Just installed the game on my iPad 9.7 from 2017, i can open it, but Play or connect buttons are not working, left side menu is working, but i cannot Play. Someone surely had the same issue sometime, how did you solve it? Thanks.

PrettyBubbles · October 2023

https://community.king.com/en/bubble-witch-saga/discussion/424256/buttons-not-working-any-ideas

Hi my friend it may be the case that your device is no longer compatible as you need to play via Windows 10 or above on a pc or ios 9 or above or a mobile device

You also need a good Internet connection plus a minimum of 2 gig free memory

Can you let me know if the above applies to you 💓

Nadica1952 · October 2023

as i stated, it is an ipad, so it is logical i don’t have windows on it (would appreciate it od you read what i wrote instead od pasting generic answers). ios is version 16, plus, if it was incompatible, app store wouldn’t have let me install it at all. please read my issue and help if you can.

PrettyBubbles · October 2023

https://community.king.com/en/bubble-witch-saga/discussion/comment/2839159#Comment_2839159

Yes I noticed everything you said but needed to know if your device was compatible my replies are never generic

As you have confirmed all of the above I do not know why certain buttons on your device are not working

Maybe you could try checking you have no pending updates clearing the in game cache from your device settings menu then log out and leave your device off for a moment or two let's see if this cleares it for you 💓

Nadica1952 · October 2023

I just installed the game and updated the ipad, so all it completely up to date. I cannot clear game cache on ios, but i tried reinstalling a few times aswell.

Nadica1952 · October 2023

So, i guess noone had the same problem? Weird, i was really hoping to get some help here.

PrettyBubbles · October 2023

https://community.king.com/en/bubble-witch-saga/discussion/comment/2840373#Comment_2840373

Hi my friend no we haven't had anyone report this issue it appears something may be wrong with your device when selecting the tabs if it was a game issue your uninstall and the trouble shooting would of corrected it 💓

Selendra · November 2023

Hi, I have the same issue. And I have android 13. And have the issue with Candy crush friends too.

PrettyBubbles · November 2023

https://community.king.com/en/bubble-witch-saga/discussion/comment/2840373#Comment_2840373

https://community.king.com/en/bubble-witch-saga/discussion/comment/2850056#Comment_2850056

Hi guys can you please post me your ID and I will raise this for you 💓

peacemakerowo · November 2023

help im stuck on the intro screen (the one where you have the big “bubble witch saga” title), whenever i press play or the button underneath that, nothing at all happens- how do i fix this?

johamilton · November 2023

https://community.king.com/en/bubble-witch-saga/discussion/425693/experiencing-a-bug

Hi and welcome to the BW3 family. So sorry you are having a problem.

Let just do a reset on your game. Log our of your game , let it set for 15 seconds or so. Log back in with password and everything should be reset for you 🤗

Buttons not working - any ideas?

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