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Why did my upgrades disappear?

jadianne
jadianne Posts: 3

Level 1
in Support

I upgraded Stella's house on facebook and it completed but then I played on my phone and it wasn't there so I went back on facebook to check and it was like I never did it. It was back to having the options to upgrade but I was missing the fairy dust I had payed. Can anybody please give me an idea of when the Stella's House section of the game will be updated on android so my upgrades don't keep disappearing along with my fairy dust?

Best Answer

  • Former_User
    Former_User Posts: 42

    Level 3
    Answer ✓

    Hi Jadianne,

    I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on mobile/tablet.

    Thanks!

Answers

  • Former_User
    Former_User Posts: 42

    Level 3
    Answer ✓

    Hi Jadianne,

    I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on mobile/tablet.

    Thanks!

  • Suzy-2
    Suzy-2 Posts: 3

    Level 1

    Hi Jadianne,

    I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on mobile/tablet.

    Thanks!

    I have the same problem, but lost 6 upgrades. Emailed King but was just referred to this forum. Help?
  • jilbert
    jilbert Posts: 5

    Level 1

    Hi Jadianne,

    I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on mobile/tablet.

    Thanks!

    I've been having the same issue too. I play on my iPad and desktop. Everything is up to date.
  • Lynne_Harker
    Lynne_Harker Posts: 1

    Level 1

    Hi Jadianne,

    I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on mobile/tablet.

    Thanks!

    Same here on my iPhone, my kindle although keeping up with game progress, isn't offering house, tower etc upgrades?? I was also referred here.

Hey! Would you like to give us your opinion?

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