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There are no fairies to touch on my friends homes for 3 days now.

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Answers

  • Kimmy-2Kimmy-2 Posts: 23 Level 2

    Are you ever going to fix this problem?!? It's been long enough now. 

    Don't belive you guys anymore.
  • Kimmy-2Kimmy-2 Posts: 23 Level 2

    I'm done! You won't even respond to me. How rude.

    I don't even think that fixing this issue with the game is a priority,or it would be fixed already.

    I couldn't agree more! Not at all impressed. You can be sure I won't spend another penny on this game for a good long time.
  • Greetings!For over two weeks I have no fairy dust.I do not have all the friends on the map.I've written to you several times, but you do not do anything.Too bad that this is how you handle the problems of your game.

    How will I finish building Stella's house?
  • Cheryl_BurgeCheryl_Burge Posts: 4 New Bee

    Been having this problem since Zach King update. My version is 2.3.3 and my friends show on the list and on the map fine but I get no fairydust from them. I always get fairydust twice everyday from these changing celebrities homes.

    I've also been getting fairydust from ONE of my friends at times (like once in a few days). I've even stopped playing because I need 20k fairydust for my next upgrades and I've only gotten around 6k in TWO WEEKS! It's gonna take forever like this.

    I don't even have the opportunity to do upgrades! Wonder how you have it and I don't.
  • LynetteLynette Posts: 3,410 Superstar

    Been having this problem since Zach King update. My version is 2.3.3 and my friends show on the list and on the map fine but I get no fairydust from them. I always get fairydust twice everyday from these changing celebrities homes.

    I've also been getting fairydust from ONE of my friends at times (like once in a few days). I've even stopped playing because I need 20k fairydust for my next upgrades and I've only gotten around 6k in TWO WEEKS! It's gonna take forever like this.

    Cheryl, do you get the 'coming soon' message? This is what you see when you've upgraded all your home items. I'm sure they will add more upgrades in the future.


  • JanniJanni Posts: 4

    Janni, the problem is, when you collect that star dust from the celebrities twice a day it re-sets the timer so that no more dust will appear until the time is up.

    The timer is shorter on Stella's Stars  than it is on your friends, so there is never enough time for them to generate the stars.

    So you get the choice to keep getting Stella's Stars star dust more often, or wait a longer time frame and collect from every one.

    Well that sucks! Why hasn't anyone told about this before?
  • JanniJanni Posts: 4

    Hello all,

    Thank you for your patience while we investigated this.

    This is due to a recent change to the time that your friends Fairies will now renew, and also the addition of Stella's Stars.

    Stella's Stars are given priority as you benefit more from these, more Fairies equals more star dust. However, collecting these straight away will cause the timer to reset.

    Not collecting Fairy Dust from Stella’s Stars will make your friend’s Fairies appear, but we still recommend collecting fairies in Stella’s Star’s the sooner the better to maximize the amount of Fairy Dust earned.

    Kind regards,

    Johnny

    So was this intended the whole time or is this a bug that will be fixed? How long is the friends' timer versus Stella's stars? I can only collect stardust from Stella's stars in the morning and again in the evening, so twice a day.
  • Kimmy-2Kimmy-2 Posts: 23 Level 2

    Hello all,

    Thank you for your patience while we investigated this.

    This is due to a recent change to the time that your friends Fairies will now renew, and also the addition of Stella's Stars.

    Stella's Stars are given priority as you benefit more from these, more Fairies equals more star dust. However, collecting these straight away will cause the timer to reset.

    Not collecting Fairy Dust from Stella’s Stars will make your friend’s Fairies appear, but we still recommend collecting fairies in Stella’s Star’s the sooner the better to maximize the amount of Fairy Dust earned.

    Kind regards,

    Johnny

    How long until this is corrected? It's clearly an unintended coding issue.
  • Hello all,

    Thank you for your patience while we investigated this.

    This is due to a recent change to the time that your friends Fairies will now renew, and also the addition of Stella's Stars.

    Stella's Stars are given priority as you benefit more from these, more Fairies equals more star dust. However, collecting these straight away will cause the timer to reset.

    Not collecting Fairy Dust from Stella’s Stars will make your friend’s Fairies appear, but we still recommend collecting fairies in Stella’s Star’s the sooner the better to maximize the amount of Fairy Dust earned.

    Kind regards,

    Johnny

    We all HATE these changes. Why does King not care? I have completely quit the game and lots of others will do the same. Whether it was accidental or intentional, the fact that it hasn't been fixed yet shows a total disconnect from your loyal paying customers. It's too bad.
  • CezdiamondCezdiamond Posts: 6,506 Community Manager

    Been having this problem since Zach King update. My version is 2.3.3 and my friends show on the list and on the map fine but I get no fairydust from them. I always get fairydust twice everyday from these changing celebrities homes.

    I've also been getting fairydust from ONE of my friends at times (like once in a few days). I've even stopped playing because I need 20k fairydust for my next upgrades and I've only gotten around 6k in TWO WEEKS! It's gonna take forever like this.

    Thanks for sharing, does the problem persist?

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