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Game is sluggish.
Siproena_Johnson
Posts: 8
Level 2
in Support
Is there anyone having these problems. As I play Bubble Witch Saga 3, the wand dissapears while aiming so no line exists and I must realign it multiple times. The animation seems more sluggish and the game flashes to black and back again to the game. I've done troubleshooting down to reinstalling.
Answers
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Hello Siproena,
I'm sorry to hear of this issue.
Before we look at things further, could you please run through the steps here first to see if they help resolve the issue:
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
Let me know!
Thanks,
Johnny
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Unfortunately troubleshooting steps don't work as I previously mentioned. I've played on this device (LG8) for months without these problems. The wand's disappearance while aiming occurs in the FB game room. I have 3+ gb of space and keep memory in check. I also play while charging for lower chances of battery related crashes.Hello Siproena,
I'm sorry to hear of this issue.
Before we look at things further, could you please run through the steps here first to see if they help resolve the issue:
https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android
Let me know!
Thanks,
Johnny
