Buttons not working - any ideas?

Hi my friend sorry to hear that can you give me a bit more information

Have you been playing levels ok until now

Have you uninstalled or changed devices 💓

Hi if you uninstalled thats why your levels have dropped

Please play 1 level then log out and leave your device off for a moment or two any saved progress will then return

Also let's make sure you are connected

Please select the cog wheel bottom left of your game home page in the tabs you should see profile if not and you see a connect tab instead of a profile tab Please select it and follow the instructions 💓

Did you check this part my friend 👇

Also let's make sure you are connected

Please select the tab bottom left of your game home page like so 👇

in the tabs you should see profile like so 👇

if not and you see a connect tab instead of a profile tab Please select it and follow the instructions

Did you check that step out 💓

Hi I think this has to be a device issue as every trouble shooting possible has not worked

Your chromebook may not be compatible any more to run multiple games/apps it needs to be iOs 12 or above can you confirm your device version

You could try closing everything and then only open bw3 and see if you can connect as you may have to many apps open

Also if your device is compatible then your Internet connection may have dropped 💓

It is the model as your purchased it.

For example chromebook 8 was what you purchased or chromebook something else 💓