"Debug Menu" on Windows

where did you find the update? Or how

andreah1

I came on to say I was having the issue as well, I found the update in Microsoft store and think all is ok now but will be back if it isn't. Thank you!

https://community.king.com/en/bubble-witch-saga/discussion/comment/3047634#Comment_3047634

Hi. Your assistance is appreciated, but unfortunately hasn't worked. I followed your instructions, but just end up back to a game at level 2.

https://community.king.com/en/bubble-witch-saga/discussion/comment/3047563#Comment_3047563

please check in your Microsoft store or app store make sure your Windows is updated to Windows 10 or above 💓

https://community.king.com/en/bubble-witch-saga/discussion/comment/3047603#Comment_3047603

Hi my friend Please select play then play 1 level then close everything down and leave you device off for a moment or two any saved levels should return 💓

https://community.king.com/en/bubble-witch-saga/discussion/comment/3046981#Comment_3046981

I've managed to install the BW3 update on my Windows 10 laptop, and no longer have the debug screen. However, I'm still having issues. If I click 'Play' on the main screen, I'm taken into a game that has reset back to level 1. If I click 'Connect' then I get the following message, even though my internet connection is fine:

Touchus6

Hey My User ID : 2228547700, I use windows 11Home BWS3 App and my PC is Lenovo IdeaPad 3 14IML05. Please let me know if this is correct or if you need something else.

https://community.king.com/en/bubble-witch-saga/discussion/comment/3047494#Comment_3047494

Thanks, updating the game everything went fine.

How do I update the game?

https://community.king.com/en/bubble-witch-saga/discussion/comment/3047378#Comment_3047378

How do I update the game?

https://community.king.com/en/bubble-witch-saga/discussion/comment/3047525#Comment_3047525

Hi my friend if you select the cog wheel bottom left of your game start up screen then select profile then tap on the word king at the top of the page this will reveal your ID

Please select 👉 here 👈 to see the recent update from our cm 💓

Judy_Woods

https://community.king.com/en/bubble-witch-saga/discussion/comment/3046981#Comment_3046981

me too - windows 10 on a PC - where do I find player ID # ?

https://community.king.com/en/bubble-witch-saga/discussion/comment/3047461#Comment_3047461

Hi there! Sorry to hear that! Have you already updated the game? If not, please make sure the game is updated and let me know if you're back to level 3100.

Thank you Snow_Rider

https://community.king.com/en/bubble-witch-saga/discussion/comment/3047433#Comment_3047433

Correct! But also make sure that your Windows is up to date. For more info, please follow the Windows Troubleshooting steps.

I too have problems, I reached level 3100, now I have regressed to level 1905.

https://community.king.com/en/bubble-witch-saga/discussion/comment/3047378#Comment_3047378

yaaaay 🥳 thank you for your swift action and your response 💓

https://community.king.com/en/bubble-witch-saga/discussion/comment/3047378#Comment_3047378

Thank you for the responsiveness 👍️

Is this an update of the application via the Microsoft Store?

johamilton

https://community.king.com/en/bubble-witch-saga/discussion/comment/3047378#Comment_3047378

Great news! Thanks 🤗

Hi players! We have good news: we're slowly getting back to normal. To see the fix in your game, we encourage you to update the game.

If the issue still persists, feel free to bring it up right here 🪄

Comments

where did you find the update? Or how

andreah1

I came on to say I was having the issue as well, I found the update in Microsoft store and think all is ok now but will be back if it isn't. Thank you!

https://community.king.com/en/bubble-witch-saga/discussion/comment/3047634#Comment_3047634

Hi. Your assistance is appreciated, but unfortunately hasn't worked. I followed your instructions, but just end up back to a game at level 2.

https://community.king.com/en/bubble-witch-saga/discussion/comment/3047563#Comment_3047563

please check in your Microsoft store or app store make sure your Windows is updated to Windows 10 or above 💓

https://community.king.com/en/bubble-witch-saga/discussion/comment/3047603#Comment_3047603

Hi my friend Please select play then play 1 level then close everything down and leave you device off for a moment or two any saved levels should return 💓

https://community.king.com/en/bubble-witch-saga/discussion/comment/3046981#Comment_3046981

Touchus6

Hey My User ID : 2228547700, I use windows 11Home BWS3 App and my PC is Lenovo IdeaPad 3 14IML05. Please let me know if this is correct or if you need something else.

https://community.king.com/en/bubble-witch-saga/discussion/comment/3047494#Comment_3047494

Thanks, updating the game everything went fine.

How do I update the game?

https://community.king.com/en/bubble-witch-saga/discussion/comment/3047378#Comment_3047378

How do I update the game?

https://community.king.com/en/bubble-witch-saga/discussion/comment/3047525#Comment_3047525

Hi my friend if you select the cog wheel bottom left of your game start up screen then select profile then tap on the word king at the top of the page this will reveal your ID

Please select 👉 here 👈 to see the recent update from our cm 💓

Judy_Woods

https://community.king.com/en/bubble-witch-saga/discussion/comment/3046981#Comment_3046981

me too - windows 10 on a PC - where do I find player ID # ?

https://community.king.com/en/bubble-witch-saga/discussion/comment/3047461#Comment_3047461

Hi there! Sorry to hear that! Have you already updated the game? If not, please make sure the game is updated and let me know if you're back to level 3100.

Thank you Snow_Rider

https://community.king.com/en/bubble-witch-saga/discussion/comment/3047433#Comment_3047433

Correct! But also make sure that your Windows is up to date. For more info, please follow the Windows Troubleshooting steps.

I too have problems, I reached level 3100, now I have regressed to level 1905.

https://community.king.com/en/bubble-witch-saga/discussion/comment/3047378#Comment_3047378

yaaaay 🥳 thank you for your swift action and your response 💓

https://community.king.com/en/bubble-witch-saga/discussion/comment/3047378#Comment_3047378

Thank you for the responsiveness 👍️

Is this an update of the application via the Microsoft Store?

johamilton

https://community.king.com/en/bubble-witch-saga/discussion/comment/3047378#Comment_3047378

Great news! Thanks 🤗