Sign Up!

🔥 Hot right Now in Bubble Witch Saga 3 🌶
🎁 Win prizes and badges! Find out how HERE!
 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

No prizes for collecting Troll King Crowns

AngelM
AngelM Posts: 3

Level 1
edited November 2018 in Support

I keep collecting all 3 crowns from the Troll King and haven't received any prize at all.  I've gotten all 3 crowns at least 3 times now and I get the message through the game that it's happened but no prize.

«1

Answers

  • _Elsa_
    _Elsa_ Posts: 37,337

    Hi AngelM, I am not familiar with this game so I am going to pass this message along to a Community Manager.

  • _Elsa_
    _Elsa_ Posts: 37,337

    Hi AngelM, can you please confirm what game you are referring to because I just found out that there is no Bubble Gum Troll in Bubble Witch 3?  Are you referring to Candy Crush Soda Saga?

  • AngelM
    AngelM Posts: 3

    Level 1

    Sorry!  His name is the Troll King.  Not Bubblegum.  And this is in Bubble Witch 3.  You get points for every level you beat on the first try and collect crowns up to 3 crowns total.  Ive gotten all 3 crowns a few times and haven't receiere any prize.

  • _Elsa_
    _Elsa_ Posts: 37,337

    Thanks for the update!  I'll forward your message again to get an answer.

  • QueenMia
    QueenMia Posts: 12,978

    Hey there AngelM,

    I'm sorry that the rewards were not added. Make sure to always have the latest game version installed as well as clear cache and cookies regularly to avoid that kind of issue. I have added a few bubblific spells to your account now, you'll get them the next time you access the game via your phone.

    I hope that helps :)

    Have a great Monday!

    Mia

  • AngelM
    AngelM Posts: 3

    Level 1

    Hey there AngelM,

    I'm sorry that the rewards were not added. Make sure to always have the latest game version installed as well as clear cache and cookies regularly to avoid that kind of issue. I have added a few bubblific spells to your account now, you'll get them the next time you access the game via your phone.

    I hope that helps :)

    Have a great Monday!

    Mia

    Thank you Mia! However I'm not sure this will solve the issue in the future. I have the latest app version installed on my phone and don't use a desktop version. In fact, I didn't know a desktop version existed. Are you saying that I should somehow clear the cache for this game within my phone? Do you know what the prizes are for the Troll King crowns? I never even get a notification of what prizes I may have earned.
  • jmom1984
    jmom1984 Posts: 1

    Level 1
    I never get anything from him either.
  • maxrico
    maxrico Posts: 1

    Level 1
    edited February 2019
    QUEEN MIA auch ich bekomme trotz mehrfachen 2 und 3 kronen einsammeln beim Trollkönig keine belohnungen .

    (EDIT: Unsupported Language)

  • Timzwaagstra
    Timzwaagstra Posts: 1

    Level 1
    Same here, I collect all the crowns and get nothing  every single time  
  • cindijt64
    cindijt64 Posts: 3

    Level 1
    Same as well.  I just thought well maybe I'm just getting the crowns..that's it.  A few days ago I got all 3 crowns. Nothing.

Hey! Would you like to give us your opinion?

Categories