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Finished level 710 of AlphaBetty but it won't give me any more levels. What to do?

patgill
patgill Posts: 8

Level 2
in Support
Finished level 710 of AlphaBetty but it won't give me any more levels. What to do?

Answers

  • abe_coffee
    abe_coffee Posts: 1,976
    hi pat
    ... sometimes AB fixes itself ... is it still stuck at 710?
    ...if so, are you on a PC or a phone or a tablet?
  • patgill
    patgill Posts: 8

    Level 2
    On an Android phone, still stuck at 710. When I finished it a week or so ago, instead of the usual continue it said come back soon for more adventures. I beat that level a second time, but it still won't move on.
  • abe_coffee
    abe_coffee Posts: 1,976
    I have the same problem on my tablet ... it stops at level 870
    eventually it corrects itself ... but it can take awhile
    there is one thing you can try(it usually does not work, however)
    ... remove the AB app ... then re- download it
    ... maybe you will be lucky
  • patgill
    patgill Posts: 8

    Level 2
    So there are more than 710 levels. If you redownload the app, do you have to start all over, or will it bring you back to where you were?
    Thanks for your help!
  • Alessandro_S
    Alessandro_S Posts: 314
    Hi @patgill, what version is your app reporting to be? On my Android phone I have 1.53.5 and levels up to 880.

    Settings->Apps->AlphaBetty Saga, scroll to bottom  :)

    Thanks!
  • patgill
    patgill Posts: 8

    Level 2
    Version 1.37.7 Sounds like that might be the issue.  I know I get updates periodically. Guess I will just wait for a while and see if they add more, since when I beat 710 it said come back soon for more adventures. Wonder how they define soon?
  • Alessandro_S
    Alessandro_S Posts: 314
    patgill said:
    Version 1.37.7 Sounds like that might be the issue.  I know I get updates periodically. Guess I will just wait for a while and see if they add more, since when I beat 710 it said come back soon for more adventures. Wonder how they define soon?
    If you have connection to Google Play Store and you have enough space on your device, you should be able to update AlphaBetty right away - versions with levels past 710 have long been available generally... can you please try updating your app now?
  • patgill
    patgill Posts: 8

    Level 2
    Tried, only one version available, couldn't find how to force update.
  • Alessandro_S
    Alessandro_S Posts: 314
    Can you please on your device go into Play Store, search for AlphaBetty Saga, press Details and scroll to the bottom?

    You should be getting this:


  • patgill
    patgill Posts: 8

    Level 2
    Sorry I couldn't do this sooner, been a busy week. I finally found the update button, problem solved! I now have new levels to play! 
    Thanks so much for your help.

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