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Hey guys, is anyone else experiencing this on the rewards page...or lack of rewards i should say?! (see screenshot)
Any idea what's going on @PrettyBubbles @johamilton ? I've force closed the app and cleared cache but it's still the same 🤔
Hi my friend yes we have been having issues each season for a while now
When I raised it more than once our cm advised to go to customer services
Please select the contact us tab at the bottom of this page and explain to our customer services
First you will receive an automated reply please reply back to this and explain again Also explain you have already tried all trouble shooting steps here in the community so we have refered you to them as there is no more we can do here in the community
Please let us know how you get on 💓
I’m so sorry to hear about this 😓 Please try reopening the game to get the "event finished" pop-up. After clicking on it, you should be able to claim the rewards.
@PrettyBubbles
@Snow_Rider
I've been stuck here for hours, I can't claim a bonus, and this season won't go by, no matter how hard I try, it just doesn't work.
I feel like it's a curse
Hi my friends sorry you have experienced this issue
Unfortunately we can not process refunds here in the community
Please select the contact us tab at the bottom of this page and explain to our customer services they can check your payments and reimburse you
First you will receive an automated reply please reply back to this explaining once more 💓
Happy Monday, Witches and Wizards! 🧙♀️✨
The Star Cats season has come to an end, and we want to sincerely apologize to those who experienced issues during the event. While the Studio is still investigating the root cause of the problem, the team is confident that the fix will be included in the game's next update, ensuring your experience in the next season goes as smoothly as possible.
If you were affected by this issue, please reach out to our team through the Contact Us form in the game. To help us assist you quickly, kindly select the correct topic when submitting your contact form.
For those having trouble claiming Gold Bars, you can claim your rewards by reopening the game and getting the pop-up that states the event has finished. Despite the visual glitch, the rewards will be correctly granted.
Thank you so much for your continued patience and understanding. Your enjoyment means the world to us, and we’re working hard to ensure you have the best gaming experience! 🌟
I also had a play streak of 1850+ consecutive days which I lost approximately 2 weeks ago. I have also contacted the technical team about this issue & again logging out or doing a force stop will result in starting at level 1. As a long time player of BW3 the constant glitches are problematic & extremely frustrating.
This is a screenshot of my game.
Good morning @PrettyBubbles. I've also experienced issues with this round of the Star Cats. I did not receive the Free boosters & rewards. I contacted the Team via email a few days ago & was compensated for the boosters but their suggestion of logging out or a force stop could result in losing my current level & having to start at level 1. The challenge ended this morning. I finished in the top 5 but I have not received my reward & although this round is finished the icon is still on my screen with finished on it.
Rewards is empty in Star Cats Season is due to issues. before ended in 5 hours left.
Update Fix Rewards until after Star Cats Season has been ended on Monday. Spellbook Season is next Monday or Halloween Season in October.
Hi my friend we are aware of the starcats issue it is being worked on ASAP and I am sorry you have had this experience
Unfortunately we can not refund you here in the community you will need to select the contact us tab at the bottom of this page and explain to our customer services they can check your account and reimburse you
First you will receive an automated reply please reply back to this and explain again 💓
pls give me refund for starcat paid reward
Adquiri o passe real e não aparece nada. Estou no nível 5695. Preciso que disponibilize os prêmios.
and I guess I should be happy that I'm not even seeing the star cats challenge for some time...
Hi my friend we do have a known issue with this event and it is being worked on ASAP
If you select 👉 here 👈 you can read the full discussion 💓
here
Hi guys if any of you have paid and not received any prizes for the royal path only customer services can refund you as they can check your payment account
This issue is one they are very good with
You can use the contact us tab at the bottom of this page and reply to the first automated response and explain once again 💓
pls help me
i didn’t show srarcat reward
I’m aready pay reward royal pass…
In Bubble Witch 3, why are my Rewards not showing up under Royal Pass. There is just a yellow block, but nothing there.
I'm having same problem. I hope they credit us all who've paid for Royal pass!
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Dzień dobry, Po kilkumiesięcznej nieobecności wróciłam do gry. Mam 1111 lvl i straciłam wszystkie boostery które zbierałam przez całą grę. Poproszę o zwrot. Dziękuję bardzo. Pozdrawiam,
Hi Witches and Wizards! 💜 We wanted to give you a quick update about missing items in the Cat’s Beanstalk — an issue many of you have been reporting for quite some time. First of all, thank you for your patience and for continuously flagging this with us. We know how frustrating it is to wait this long for a fix. The…
I received this message frequently. The third post doesn't show up? Approved? Sometimes it pops up later. Sometimes not at all even though the message goes away.
Hi, I would like to delete one of my friends. How can I remove them? ( there is no option in the game) Thanks
Is there bagde for 2000 or 1000 in bubble witch 3 saga.My level is 2002..I want both badge.. Please help
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello witches and wizards! 🧙♀️🧙♂️ Wondering what the latest level is in Bubble Witch 3 Saga? You’re in the right place! ✨🎯 🗓️ New levels are released every Tuesday, so there’s always a magical challenge waiting just ahead! 📍As of November 25, the latest available level is 10960. Enjoy the new content and have a bubblific…
