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Can't Connect with Facebook

CandiAlex
CandiAlex Posts: 3

Level 1

I'm running Window's 11.

Somehow, my game automatically disconnected my fb account. When I try to reconnect, I'm told that my browser is not supported, though I already have Chrome and Edge installed. Also note, I installed BWS3 from the Windows app store.

I've tried different options and even reached out via email to support for help, but the issue is still there.

Can someone help me, please? 😭

Answers

  • PrettyBubbles
    PrettyBubbles Posts: 27,119

    Hi my friend sorry to hear you are having this problem

    Try doing it this way let's see if you can then connect 💓

    On a pc only

    Click on King.com Link and click on "Games" tab at the left upper corner.  

    2. Scroll down and select your game. 

    3. Once you have the game open, you can find "Save your progress" at the left hand side. 

    Follow along these instructions that you want to sync your King account with your Facebook account on the games. 

    1. Click on Settings at the right top corner. 

    2. Select "Account" for progression sync. Be sure to sync with the correct Facebook account as you cannot undo the sync. 

    You will create and connect a King account and synced it with your Facebook account on your game

    Let's hope this way round will work for you

    Please let me know how you get on 💓

  • CandiAlex
    CandiAlex Posts: 3

    Level 1

    The option to save isn't available on the left side. Nor is there a setting option to connect on my King account.

  • Diamond_Lim
    Diamond_Lim Posts: 167,021

    Hello there and Welcome to Sweet King Community! 👋😊

    Oh Sorry! We see there is no option : Settings available on King.com Website. 😅

    You go to King Player Support Page here. Then you ask your question for want syncing your same game progress from your Facebook account to your King account on the game (s). You make sure create your King Account first, then you don't forget to send and show your Game ID of your Facebook and also King accounts to King Community Team. How to find your Game ID here. 😊

    You should patience waiting until you will receive your email and they will help and answer you for want syncing your same game progress from your Facebook account to your King account on the game (s) soon. 😉

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