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game id issue,
this is what happened.
I had two account.
main account = one with the attach with facebook(10324657095)--> max level 1560
and other account is king's account with email login.(10352442231)-----> low level
and, king's account login email was same as my facebook login id
I attached king's account to facebook in the game
then, some how they combine
now, main account id is gone.
main facebook account id is changed to 10352442231 (king's account)
Character level follows the main account(one with the max level)
star cat level follows the king's account(one with the low level)
and all the boosters, golds are gone.
that's what happened.
QueenMia
Posts: 12,417 Community Manager

Answers
My game id was 10324657095 until this morning.
but, some how, my game id changed to 10352442231
it happens today.
when I login, all my progress is changed. golds, boosters, star cat levels, etc.
can you delete the game id 10352442231 and put me back to game id 10324657095 please?
can you help?
- Report
2 · 1Helpful Woah! Sweet Love 1HahaI still have problem with the star cat's level and boosters,gold etc.
I spent hundreds of dollars on this account
my star cat was all max level.
but, It hasn't been fixed yet.
my game id is 10324657095 and it changed to 10352442231
please, help me so, I can play this game.
- Report
2 · 1Helpful Woah! Sweet Love 1Haha- Report
0 · Helpful Woah! Sweet Love Hahanope, I never reinstall the game.
On the contrary, all the boosters I bought for the money were gone.
- Report
2 · 1Helpful Woah! Sweet Love 1HahaI am sorry but there's no possibility to change the Game Id. If you re-installed the game, it created a new one, so note that this is the one you need to use for now: 10352442231
As for the Star Cats, I'm not sure I understand your problem. Is it that they are not at the correct level? Could you please elaborate? Also, you'll need to let you know what device you're playing on please.
Thanks!
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0 · Helpful Woah! Sweet Love HahaI play on window10
and, star cat are not at the correct level.
as you see in the picture above
eri supposed to be x10, but its only x6 and other cats either.
- Report
2 · 1Helpful Woah! Sweet Love 1HahaWe are having some issues at the moment, unfortunately, and our Game Studio is investigating. I will let you know as soon as there's an update but for now, all we can do is be patient.
Sorry about the inconvenience.
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0 · Helpful Woah! Sweet Love Hahagame id issue,
this is what happened.
I had two account.
main account = one with the attach with facebook(10324657095)--> max level 1560
and other account is king's account with email login.(10352442231)-----> low level
and, king's account login email was same as my facebook login id
I attached king's account to facebook in the game
then, some how they combine
now, main account id is gone.
main facebook account id is changed to 10352442231 (king's account)
Character level follows the main account(one with the max level)
star cat level follows the king's account(one with the low level)
and all the boosters, golds are gone.
that's what happened.
- Report
2 · 1Helpful Woah! Sweet Love 1Hahaif you click on the picture
you will see biger one
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2 · 1Helpful Woah! Sweet Love 1HahaI want to play the game.
when can game studio fix my problem?(star cat issue)
- Report
2 · 1Helpful Woah! 1Sweet Love HahaI fix the star cat problem by my self.
it's max level(x10) now.
- Report
2 · 1Helpful Woah! 1Sweet Love HahaI hope you're doing well! Sorry for the delay, but I've just got the word that the problem should be fixed with the version 5.5 so if you haven't got it yet, make sure to install it!
Thanks again for your patience and sorry for the inconvenience
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5 · Helpful Woah! Sweet Love Haha