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Character design contest link isn't working

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1246

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  • 10162786059
    10162786059 Posts: 3 Newbie
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    Hi
    Still no feedback regarding the link being sent to build the moon chase character. 
    Received the 6 balls and 1st in the group
    And can confirm all the steps. 
    ID 10162786059
    What now?? 
    Flag · Helpful Sweet Love Haha
  • QueenMia
    QueenMia Posts: 12,979 Community Manager
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    Hey guys, I'm not sure why the link didn't work, but I'm afraid the time is up now.

    Really sorry that the experience is not the best for you. I know it's frustrating but we definitely know for next time and will make sure it's smooth for everyone.

    I'll check with our Team again, see what we can do but I can't promise we will be able to send you the character builder again for logistic and  technical reasons. 
    However rest assured that we'll do our best for you to get something. 

    Me or my friend Jelly Jenny will get back to you as soon as possible. 

    Thanks everyone for your patience. 
    Flag · Helpful Sweet Love Haha
  • 叶小二
    叶小二 Posts: 4 Newbie
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    now i know my id is 8460056842……is it works……
    Flag · 1Helpful Sweet Love Haha
  • DorothyH
    DorothyH Posts: 28 Level 2
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    10162786059 said:
    Hi
    Still no feedback regarding the link being sent to build the moon chase character. 
    Received the 6 balls and 1st in the group
    And can confirm all the steps. 
    ID 10162786059
    What now?? 

    Flag · Helpful Sweet Love Haha
  • DorothyH
    DorothyH Posts: 28 Level 2
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    I never got any feed back either emailed support all day long. This was my 1st ever contest I played. Definitely my last! Alot of time & money wasted and ripped off thru my purchases in the process thru loosing my progress from their error glitch message kicking me back to restart. Yes I'm bitter! Then to say sorry for your experience the link doesn't work  next time maybe it will work? I can't even find my I'd for this game no one has even answered that for me from support all day but a generated message. I spent over $150 just in May. No respect for anyone not even paying customers no more money for king.com 
    Flag · Helpful 1Sweet Love Haha
  • jewelandsissy
    jewelandsissy Posts: 1 Newbie
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    I was a winner too and I have been trying all day and night and cant get my design in. My girls and i have worked really hard n it wld mean the world to them to be able to get our design in. Thank you. 

    Flag · Helpful Sweet Love Haha
  • bubblegurl27
    bubblegurl27 Posts: 8 Level 2
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    That is retarded.why have a contest and it not work?people wasted their time and more on this game and we are not receiving anything when we are suppose to.this needs to be dealt with.we won't the prize and need it now.it doesn't matter the time is up.we had no chance to even try and start to desigingd it.you gave a broken link.its your fault.not ours.fix it
    Flag · Helpful 1Sweet Love Haha
  • ElektrA
    ElektrA Posts: 7 Level 2
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    Great, in the middle of the night a "working" pop-up for a little while. I have to sleep you know…

    Right now I am pissed off, spend a lot of time and money to win this contest, I seriously hope you Guy's come up with a solution... and not just some extra balls, bars etc... but a proper WORKING way to create a character
    Flag · Helpful Sweet Love Haha
  • darkim
    darkim Posts: 2 Newbie
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    the reason for that challenge is to put people playing long ours and spend money 
    Flag · 1Helpful Sweet Love Haha
  • Jelly_Jenny
    Jelly_Jenny Posts: 1,889 Community Manager
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    Hi all 👋

    We've checked this again and as suspected despite our efforts it wasn't technically possible to add the builder to your games. 

    Thanks for understanding that we’re doing all we can, and will make sure everything runs smoother next time.
    Flag · Helpful Sweet Love Haha

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