FIXED - Daily Bonus - Not receiving boosters?

Hi everyone

Great news! The fix has gone live and you should now start receiving your boosters again! Again, we would like to apologise for the inconvenience and thank you for your patience!

Have a nice weekend y'all!

All comments

Marilyn_Ruby

I have the exact same problem. Win10. Don't know where to find my player id

mynx

Hi, my id is 1020138035, i playing bubble witch 3 saga on the pc, via facebook. when i get some boosters for free (day boosters, competetions) i don´t use them, because they donť count to my account, for 4 weeks, i donť have any competetions, special event. please, solve it, thank you

QueenMia said:

Hi there!

Thanks for these details, @TammyGee @sally60 @slowbutsteady @Soren @Nadia_hopppe1 - I've forwarded these to our Team so they can look into it.
In the meantime, I added a small something to your game, you'll see it next time you open it.

@sharpshooter8888 - As I've already informed you, we're looking into it. You have received compensation for it already last week. I know it's frustrating, but please be patient. We're doing our best to solve the situation as soon as possible. Believe that if it was as easy as pushing a Fix button, we would have done that straight away. Our apologies that it's taking longer than expected.

Thanks for your understanding everyone!

THANK YOU QueenMia for your help. It's much appreciated!!

https://photos.app.goo.gl/bYbN4VRXNDZUL98Z7

Hi there!

Thanks for these details, @TammyGee @sally60 @slowbutsteady @Soren @Nadia_hopppe1 - I've forwarded these to our Team so they can look into it.
In the meantime, I added a small something to your game, you'll see it next time you open it.

@sharpshooter8888 - As I've already informed you, we're looking into it. You have received compensation for it already last week. I know it's frustrating, but please be patient. We're doing our best to solve the situation as soon as possible. Believe that if it was as easy as pushing a Fix button, we would have done that straight away. Our apologies that it's taking longer than expected.

Thanks for your understanding everyone!

Linda89

I am still not receiving any bonuses from Stella's house and Maggies daily gifts - looks like I have a lot of company. At least the problems with my lives disappearing has resolved today (so far). Any updates on what is going on? My game id is 105816630673036. Any way I can get the bonuses back?

erica03

Haven't received prize for upgrading my tree house..

TammyGee

Hi bubbletrooper, I'm sorry you're having so much trouble with this game! I hate to burst your bubble. But I've been missing Gold Bars for quite some time now. I've contacted "Support" n have been redirected so many times I feel like a road map. N I hate to tell you this but it's my 6th time TRYING to get a response. N it's been OVER a month! I really believe King Apps just don't care about their customer's, sorry to say. Good Luck on what seems to be a pointless journey...

Soren

ID: 8257042764 same here for me

I reported on this several days ago and still no solution. No boosters is no fun. Also - I have the same troubles with lives and number of bubbles as bubbletrooper. I used to love playing this game. Sad now as my favourite game just keep giving me problems. ID 105816630673036. Please help!

Nadia_hopppe1

I haven't received the buster for more than 2 weeks, I play on FB with google chrome ID: 7197484172 Can you correct this bug?

sally60

Hi I haven't been receiving my boosters now for over 3 weeks. I play on pc laptop windows 10 on facebook ID 10212224468517011. Please can you sort it. Thanks

TammyGee

Hiya Slowbutsteady! I sure hope you get the help you need! Cuz I'm waiting for OVER a month for a reply from Support!!! I'm not getting my Gold Bars n it seems KING apps don't give a flying f**k about their customers. Peace & Love...Tammy Gee

I'm not receiving daily bonuses and it's more than frustrating! Anyone have any ideas on who I should contact?

thanks,

Thanks for these details, @sharpshooter8888 - I've forwarded these so our Team can look into it.
In the meantime, I added a small something to your game, you'll see it next time you open it.

Thanks!

I have not been getting boosters for Stella's house, ghost bonus, or Maggie's bonus for been several days now. I see them pop up but they do not register. I am playing on Facebook using Safari on my Mac laptop. Latest system. Please help get my boosters back and the game working. My ID is 105816630673036.

R3volut1on

Thank you

Thank you very much for all these details, guys, it's really appreciated! Our Bubblicious Studio is looking into it and trying to reproduce the problem so these info are helpful! We will keep you updated on this as soon as we can. Really sorry for the inconvenience.

@ajeeda1960 @Bubble8888 @R3volut1on @joebob - I have added a little something to your game to compensate the loss. We will be able to tell you more soon.

Thanks again for your patience and if you want some extra Gold in the meantime, you can let us know what's your favourite game mode here for a chance to win

joebob

joebob said:
hello, it's been 2 weeks that I do not get my boosters, I lost 5, my username 785216141625837. thank you
pc windons 7 google 785216141625837.

R3volut1on

This is my User ID: 280210365731865.

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Accepted answers

Hi everyone

All comments

Soren

ID: 8257042764 same here for me

TammyGee

erica03

Haven't received prize for upgrading my tree house..

https://photos.app.goo.gl/bYbN4VRXNDZUL98Z7

Linda89

QueenMia said:

Hi there!

Thanks for these details, @TammyGee @sally60 @slowbutsteady @Soren @Nadia_hopppe1 - I've forwarded these to our Team so they can look into it.
In the meantime, I added a small something to your game, you'll see it next time you open it.

@sharpshooter8888 - As I've already informed you, we're looking into it. You have received compensation for it already last week. I know it's frustrating, but please be patient. We're doing our best to solve the situation as soon as possible. Believe that if it was as easy as pushing a Fix button, we would have done that straight away. Our apologies that it's taking longer than expected.

Thanks for your understanding everyone!

THANK YOU QueenMia for your help. It's much appreciated!!

mynx

Marilyn_Ruby

I have the exact same problem. Win10. Don't know where to find my player id

Hi @mynx, @Marilyn_Ruby and welcome to the Community

I have added some compensation to your games, you'll see it next time you access it.

@Marilyn_Ruby, I could find your account with the email you registered here so no worries.

We're still looking into it. Will update as soon as possible.

Thanks everyone for the patience

QueenMia said:

Hi @mynx, @Marilyn_Ruby and welcome to the Community
I have added some compensation to your games, you'll see it next time you access it.

@Marilyn_Ruby, I could find your account with the email you registered here so no worries.

We're still looking into it. Will update as soon as possible.

Thanks everyone for the patience

Good morning QueenMia - I'm still experiencing problems...should have received 2 stereo bombs (1 from Maggie & 1 from my garden) - didn't receive them again.

Just thought you'd want to know.

thanks!

Suziwho

Hi I haven't been receiving my Maggie boosters now for 3 weeks or more. I play on PC HP Laptop - Windows 10 on Facebook. I tried looking up my ID but when I click on the cog, all I get is the sound & music buttons.

auntC

Same here, ID: ID: 1163173452

AriesCat

I have not been receiving boosters for a month at least (though I am getting them; not showing on bottom of game when I start to play). I have written to King "contact" but only get told to come here. Not very helpful. I am on game 568 and my ID #1560464109. I now feel this game is a rip-off. They can't seem to fix their problems. Maybe if there was less things to click on BEFORE you can even start the game, it would help?

AriesCat

I have not received boosters for over a month! Though when I start the game, it indicates I am getting one. Then, when I get to screen to start to play, the boosters are not at bottom - it indicates I have no boosters. I am on game 568 (the last 3 games I won without getting boosters) and think this game needs a booster. I have given my ID # 1560464109 to no avail. It's too bad cause I like this game. King needs to improve it. Too many things to click on BEFORE you can even start the game - not necessary.

Gerbanks

I am being 'gifted' boosters by Maggie but for a couple of weeks now they are not 'attaching' to the game. The 'dust' is accumulating as far as I can tell. I play through Facebook - My ID is 1351002909. Can you please advise why this is happening - and can it be fixed? Thanks - Geraldine.