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Tricksies Error
I cannot claim my rewards from the very last tricksies event. When I click on the event to claim my stuff, it freezes then kicks me back to the main gameplay screen. I have tried uninstalling the game and reinstalling it. That didn't work. At this point, I don't care about the prizes. I just want the notification to go away. Thank you
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Answers
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Hello @cnb40047 and welcome to the Community
We are having some issues with the event and we're looking into it. Sorry for the inconvenience.
The best is to always make sure you have the latest game version installed on your device and clear cache and cookies regularly to avoid that kind of issue. Please do that now and restart (not re-install) the game.
I have added a little something to your game as well as your Tricksies reward.
Thanks for your time and patience! In the meantime, you can let us know what's your favourite game mode here for a chance to win
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Okay so I cleared my cache and the tricksies notification is finally gone. I am unsure of what to of reward you added though.0
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When I go to claim my reward, the icons are just jumping up and down and it won’t let me claim the prizes. I cleared my cache.0
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cannot claim my rewards from the very last tricksies event. When I click on the event to claim my stuff, it freezes then kicks me back to the main gameplay screen. I have tried uninstalling the game and reinstalling it. That didn't work. At this point, I don't care about the prizes. I just want the notification to go away. Same problem as above mentioned
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This most recent tricksies event ended a few days ago. When I try to click to claim my rewards I only get 2 options. Take a photo or go back to map.0
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Hello @thumper1980
Welcome to our Community
As @QueenMia said, our advice is to make sure you have the latest game version installed and clear cache and cookies regularly to avoid these kinds of issues. Please, do that, force closure of the game and restart it again (but do not re-install)
Let me know how it goes
Have a Magic day
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I did all that. The tricksies event went away, but I was never able to collect my reward0
