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FIXED - Daily Bonus - Not receiving boosters?

1235

Answers

  • hazey01hazey01 Posts: 16
    Okay so today i clicked on the gold chest for my prize /boost ,it was sparkling dust ,funnily yet again no boost given ..come on now sort this mess out as gold is not enough to buy boosts with 
  • AriesCatAriesCat Posts: 6
    I agree; can't do anything with gold bars.  2 months now with no fix in sight!  Unbelievable.  I am on game 568 and can't win without booster.  Maybe they don't want me to win?  HAHAHA    Hopefully they will have fixed soon.
  • hazey01hazey01 Posts: 16
    I am beginning to think they want us to buy them rather than give them,i honestly do not think they know how to run a game ,i mean its been weeks or months for some without anything ,i'm on lvl 184 it's a super hard one ,could of done it if had boosters but nope ..as you said they don't want us to beat their game ?!?
  • QueenMiaQueenMia Posts: 6,220 Community Manager
    Hey guys,

    I know it's frustrating and I get why you feel impatient. However, I can assure you the Team is doing its best to solve that problem. We know it's important that our players get their rewards and we really want to get that back to your game as soon as possible. 

    Please be a little more patient 🙏 I will do my best to give you an update as soon as I can! Thanks a lot guys :star: 

    Welcome to the King Community!
    No account yet? Sign up here in 2 seconds!



    👉 CCFS - Win Gold bars Here 🍒
    🌟 Beat our Superstars and get free boosters - Check here  🎉

    It's going to be Friend-Tastic ❄️ Find out more here for a chance to win 10 Gold bars!

    👉 CCJS - Gold bars here 🍭
  • hazey01hazey01 Posts: 16
    Think we have been patient enough, months, weeks waiting, I mean surely you have tech people that can fix things ? if not then WHY? we are all getting tired of hearing the same response yet getting no solution, sort it out 
  • slowbutsteadyslowbutsteady Posts: 10 ✭✭
    hazey01 said:
    I am beginning to think they want us to buy them rather than give them,i honestly do not think they know how to run a game ,i mean its been weeks or months for some without anything ,i'm on lvl 184 it's a super hard one ,could of done it if had boosters but nope ..as you said they don't want us to beat their game ?!?


    Hey guys - I completely understand everyone's frustration as I'm going thru the same thing.  I'm on level 943 and there are times when I can't continue without a boost.  I have to believe that they are doing all that they can :)

    Have a great day everyone!!

  • QueenMiaQueenMia Posts: 6,220 Community Manager
    edited June 14
    Hello everyone! 

    Again, I understand the frustration, clearly and you can believe me when I say the Team is doing its very best. In fact, I have some good news! Since you've been all voicing this issue and giving us plenty of information about it, we've been able to identify the root of the problem. Our Team found a fix and is testing it as we speak to make sure it will solve the issue once and for all. If all goes well, we will have it implemented in a new release next week so you guys will finally be able to get your daily rewards again.

    Thanks so much again for your patience and help in resolving this. In the meantime, for more boosters and gold, don't forget to join our competitions right here :star:

    @silvermoonrose, I've added a little something to your game as compensation. You'll see it next time you access the game.

    Happy Friday everyone 🍒

    Welcome to the King Community!
    No account yet? Sign up here in 2 seconds!



    👉 CCFS - Win Gold bars Here 🍒
    🌟 Beat our Superstars and get free boosters - Check here  🎉

    It's going to be Friend-Tastic ❄️ Find out more here for a chance to win 10 Gold bars!

    👉 CCJS - Gold bars here 🍭
  • slowbutsteadyslowbutsteady Posts: 10 ✭✭
    QueenMia said:
    Hello everyone! 

    Again, I understand the frustration, clearly and you can believe me when I say the Team is doing its very best. In fact, I have some good news! Since you've been all voicing this issue and giving us plenty of information about it, we've been able to identify the root of the problem. Our Team found a fix and is testing it as we speak to make sure it will solve the issue once and for all. If all goes well, we will have it implemented in a new release next week so you guys will finally be able to get your daily rewards again.

    Thanks so much again for your patience and help in resolving this. In the meantime, for more boosters and gold, don't forget to join our competitions right here :star:

    @silvermoonrose, I've added a little something to your game as compensation. You'll see it next time you access the game.

    Happy Friday everyone 🍒

    Good morning QueenMia...didn't get my sparkle boost this morning :(  Looking forward to getting this figured out.  Thanks for your help!!
  • slowbutsteadyslowbutsteady Posts: 10 ✭✭
    QueenMia said:
    Hello everyone! 

    Again, I understand the frustration, clearly and you can believe me when I say the Team is doing its very best. In fact, I have some good news! Since you've been all voicing this issue and giving us plenty of information about it, we've been able to identify the root of the problem. Our Team found a fix and is testing it as we speak to make sure it will solve the issue once and for all. If all goes well, we will have it implemented in a new release next week so you guys will finally be able to get your daily rewards again.

    Thanks so much again for your patience and help in resolving this. In the meantime, for more boosters and gold, don't forget to join our competitions right here :star:

    @silvermoonrose, I've added a little something to your game as compensation. You'll see it next time you access the game.

    Happy Friday everyone 🍒

    Good morning QueenMia...didn't get my sparkle boost this morning :(  Looking forward to getting this figured out.  Thanks for your help!!

    Morning - 3rd sparkle boost that I didn't get...frustrating!
  • hazey01hazey01 Posts: 16
    Still, no boosts again ! this is getting annoying, you said that this was getting sorted and that the team would be implementing some sort of fix this week, can you guys hurry this up now its been going on for months!
  • luckluck Posts: 2
    Again no boosters... annoying, frustrating,...
  • hazey01hazey01 Posts: 16
    I think they have no clue on how to fix it, so they are struggling ? in all honesty this should have been sorted out from the beginning not months down the line 
  • slowbutsteadyslowbutsteady Posts: 10 ✭✭
    >:)  I'm on level 948 so would hate to stop playing now and I really like the game except for not getting the boosts.
  • QueenMiaQueenMia Posts: 6,220 Community Manager
    Hey @slowbutsteady@hazey01 @luck - The fix is still being tested but our Team is doing its best to release it asap. 
    In the meantime, you can take part in our many competitions here to get more boosters and gold! I'll keep you posted as soon as I have news for you! 

    Thanks!

    Welcome to the King Community!
    No account yet? Sign up here in 2 seconds!



    👉 CCFS - Win Gold bars Here 🍒
    🌟 Beat our Superstars and get free boosters - Check here  🎉

    It's going to be Friend-Tastic ❄️ Find out more here for a chance to win 10 Gold bars!

    👉 CCJS - Gold bars here 🍭
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