FIXED - Daily Bonus - Not receiving boosters?

Hi everyone

Great news! The fix has gone live and you should now start receiving your boosters again! Again, we would like to apologise for the inconvenience and thank you for your patience!

Have a nice weekend y'all!

All comments

Coug

Hi you need to go to windows store on your pc , click on the little icon for your account and check for updates and hopefully it will be fixed then

How to do this?

Coug

Last two days I have not been getting my daily reward. Using desktop Windows 10. Reward screen comes up with the "Continue" button, no treasure chest. When I click on "Continue", I'm taken to my game with no reward added.

gar16002

hazey01 said:

Will we get all the boosters we were supposed to have which is around 2-3 per week ,and after 2 months that is a lot owed out ,or can we all have extra gold ,yes we got some ,which was only enough to get 1 or 2 boosts, which does not really compensate for the ones missed out on really over a 2 month period does it ?? I would state that though the boosts are not the core of the game ,there are in fact some levels you can only beat by using them and we are not all rich enough to buy them so yes at some point they are required and needed to get past certain levels

IF YOUR PLAYING ON A PC YOUR LAST LEVEL IS 1420 NO EXTRAS , NO SIDE GAMES , NO REPLIES AND YOU WILL NEVER GET THE BOOSTERS OWED OR ENOUGH GOLD TO COVER YOUR LOST BOOSTERS

sonic270

I play through Windows 10 (desktop) using my facebook account (id 1431874123591551), in the last 2-3 days I have not received boosters. I downloaded the game in the Windows store.

Playing thru facebook. I have cleared cookies, but doesn't help.

MNeal3 said:

Running the latest version of Windows 7. Really do not want to have to purchase Windows 10 just to play the game....

And no you shouldn't have to although I do love windows 10 I have to be honest.
I also need to ask, are you playing the game through the browser? I don't know if they have an app for it on windows 7 (terrible memory) so hence the question. If you are playing though a browser, could you clear your cache/cookies.

Running the latest version of Windows 7. Really do not want to have to purchase Windows 10 just to play the game....

Marilyn_Ruby said:

I have the exact same problem. Win10. Don't know where to find my player id

Hi you need to go to windows store on your pc , click on the little icon for your account and check for updates and hopefully it will be fixed then

Adeboye

Help me to fixed my game, I've not been receiving my daily bonuses and boosters again.
Please help to fixed it on time because the game us my best antitode against loneliness.
Thanks

Having issues with medals. I have passed the first level of most of my medals, but showing I will only get 50 fairy dust again on next level. last week I was showing 2500, 1200, and even more on some. It has somehow reset. I

hazey01

Will we get all the boosters we were supposed to have which is around 2-3 per week ,and after 2 months that is a lot owed out ,or can we all have extra gold ,yes we got some ,which was only enough to get 1 or 2 boosts, which does not really compensate for the ones missed out on really over a 2 month period does it ?? I would state that though the boosts are not the core of the game ,there are in fact some levels you can only beat by using them and we are not all rich enough to buy them so yes at some point they are required and needed to get past certain levels

@gar16002 - Welcome to the Community

Please avoid using capital letters here

I have added a little something to your game as compensation for the boosters you haven't received.

We are sorry again for the inconvenience but please take into account that this is an additional way of rewarding players who come everyday. This feature is not essential to the core game, as in, it does not block you from playing. However, we totally understand that it is frustrating and we did our best to fix it as soon as we could and compensate you.

It's now fixed, so you will start receiving your boosters again and I hope that's a good news

Have a nice weekend!

Hi everyone

slowbutsteady

gar16002 said:

AFTER OVER SIX WEEKS OF NOT GETTING A DAILY BOOSTER I FINALLY GOT ONE , BUT WHAT ABOUT THE ONES I DIDN'T GET OR IT GOING TO BE LIKE LAST TIME ( SORRY ) IF I CAN'T GET BOOSTERS OWED TO ME , GOLD BARS WILL WORK (A LOT OF THEM ) TO MAKE UP FOR IT.

I'm having the same problems...SO VERY FRUSTRATING!!!

gar16002

AFTER OVER SIX WEEKS OF NOT GETTING A DAILY BOOSTER I FINALLY GOT ONE , BUT WHAT ABOUT THE ONES I DIDN'T GET OR IT GOING TO BE LIKE LAST TIME ( SORRY ) IF I CAN'T GET BOOSTERS OWED TO ME , GOLD BARS WILL WORK (A LOT OF THEM ) TO MAKE UP FOR IT.

Hey @slowbutsteady, @hazey01 @luck - The fix is still being tested but our Team is doing its best to release it asap.
In the meantime, you can take part in our many competitions here to get more boosters and gold! I'll keep you posted as soon as I have news for you!

Thanks!

slowbutsteady

I'm on level 948 so would hate to stop playing now and I really like the game except for not getting the boosts.

hazey01

I think they have no clue on how to fix it, so they are struggling ? in all honesty this should have been sorted out from the beginning not months down the line

luck

Again no boosters... annoying, frustrating,...

hazey01

Still, no boosts again ! this is getting annoying, you said that this was getting sorted and that the team would be implementing some sort of fix this week, can you guys hurry this up now its been going on for months!

Welcome! 👋

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Accepted answers

Hi everyone

All comments

Adeboye

Help me to fixed my game, I've not been receiving my daily bonuses and boosters again.
Please help to fixed it on time because the game us my best antitode against loneliness.
Thanks

Marilyn_Ruby said:

I have the exact same problem. Win10. Don't know where to find my player id

Hi you need to go to windows store on your pc , click on the little icon for your account and check for updates and hopefully it will be fixed then

Running the latest version of Windows 7. Really do not want to have to purchase Windows 10 just to play the game....

MNeal3 said:

Running the latest version of Windows 7. Really do not want to have to purchase Windows 10 just to play the game....