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How I link my King account with my Facebook

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King_admin
King_admin Posts: 3,312 Level 3
in Support
This discussion was created from comments split from: Level 1943.
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  • MsLilMike
    MsLilMike Posts: 10 Level 2
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    All my King games have become disconnected to Facebook and I need to know how do I go about creating a new King account so I'm able to link all my games together and have them connected to Facebook as well. This has been going on for over a year now. 
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  • Lola_Pop
    Lola_Pop Posts: 12,031 Community Manager
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    Welcome to our Community, @MsLilMike !
    I'll be glad to help you :)

    Here you can find a lot of information about how to link your game saved on Facebook to a King account, but if you need more information, please feel free to write back and give us as much information as you can about the issue:
    - Which games have become disconnected from Facebook and how?
    - Have you got any game connected to a King account?

    Thanks a lot! <3
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  • MsLilMike
    MsLilMike Posts: 10 Level 2
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    Hello Lola_Pop,

    All 5 of my games have become disconnected to facebook. I believe it happened when I couldn't get access to my Facebook page so I created a new one. Then all my games were lined to the new account and when I was finally able to connect my old page, none of my games would connect. Was told last year by a king rep that I needed to create a new king account. Is this something that you may be able to help me with. It's been going on now for over a year.

    MsLil Mike
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  • Lola_Pop
    Lola_Pop Posts: 12,031 Community Manager
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    Hello again, @MsLilMike !
    Sorry for the delayed answer!! 
    Have you already created a King account? To do so, please disconnect one of your games from Facebook. If it's Bubble Witch Saga 3, please tap on "Connect" again and then choose 'Sign in using your email address'. Choose a nickname and an avatar, and you'll have a King account. If you're not on the correct level then, please contact Player Support and they will help you get back on track  =) 
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  • MsLilMike
    MsLilMike Posts: 10 Level 2
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    I already have a King account which isn't connected to facebook since disconnecting me last year. My current King account won't link to facebook at all. Have already tried all the little tricks like uninstalling the games and nothing works. When I tried to link Bubble Witch 3 to Facebook, it started me back at level 1. I need assistance with all 5 of my king games.
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  • LadyRaffie
    LadyRaffie Posts: 4,130 Community Manager
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    Hello @MsLilMike :)

    Wish a Bubblific New Year! :hurrah:

    Could you please provide me with your Game ID? 
     Here you have the link on how to find it

    Will talk with our Tech Dept and see if they can link them :) 

    Have a Bubblicious day :3
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  • LindyB
    LindyB Posts: 2 Newbie
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    Game ID is Lindy B

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