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What is my User ID and where can I find it?

QueenBQueenB Posts: 6,662 Community Manager
edited May 2020 in Support

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If you’ve ever had an issue with one of our games and have contacted us in the past, you may have been asked to provide your in-game user ID.

This is a question often met with a little confusion, is it my email address? Is it my Facebook name? Don’t worry, we are here to clear that up.

Your user ID is simply your personal identifier that lets us locate your account and provide you with better service and assistance.

Finding your user ID needn’t be a chore either, the process is very simple. Here's all you need to know on how to get hold of this number. 

Open the game app, select the 3 lines.

Select Profile or Connect. (this depends if you are connected or not). 

Double-tap on the King logo and voilà, the logo should disappear and reveal your User ID.

You now have all the information needed to find your User ID.


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