Hi @Shernise_Newman and welcome to the community. Can you explain a little so that we can help. You are not getting any lives coming through? Are you requesting any? Which device are you playing on and are you connected to the kingdom or facebook?
I can refill lives when I run out of lives. I am playing on a iPhone 10XR, and I see all these lives but will not allow me to refill. It says oops contact support.
I can't even send lives to my Facebook friends and bubble friends every time when I click on send lives a Facebook id shows up saying that it is not available also the update that I got was on December 11th
@Shernise_Newman where are the lives you have? I can see 3 options. 1. Ask friends. 2. Use star dust to refill. 3. Use gold.
Is it option 1 that is coming up as contact support? Have you checked the game for updates in the app store? Could you tell me which version of the game you have in case others have reported issues too and is it just not sending requests or saying you have no internet? Are you connected to Facebook?