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Stuck claim button

Izzysmum
Izzysmum Posts: 5

Level 2

I can't get rid of the Tricksies party claim button on my Kindle version of the game. Can anyone help?

I've claimed the prize and now on the new Tricksies competition on the version on my mobile, but the Kindle just won't clear

Answers

  • suziesbabygirl
    suziesbabygirl Posts: 1

    Level 1

    I have 2 claims that I've claimed but they won't go away and I bought 2 set's of the $1.99 bars and still haven't gotten them what should I do?

  • stan1981
    stan1981 Posts: 3,418

    U have to email support with ur account id for them to check on ur gold bars

  • whitewolf
    whitewolf Posts: 4

    Level 1

    I can not get rid of the Tricksie party claim button on my IPad. I have tried to claim my points and and I have updated it and I can not get it to go away. As a result, I can’t play the new game now. Thank you for any help I can get

  • PrettyBubbles
    PrettyBubbles Posts: 27,611

    Hi the tricksies game is having a few problems at the moment I have been updated by the team and they are working on it such as rolling out this new version as you will see when you play. But the original bugs will take a while. Come back to me @KimElston after you have played the updated version with news on if it is or isn't running properly and I will see what I ca find out for any purchases as stan as said that's for the support team as they can see if you're purchased went through or not. . Have a starlistic day 🌟🌞

  • whitewolf
    whitewolf Posts: 4

    Level 1

    Thank you very much for your help @KimElston !!

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