Sign Up!

🎁 Win prizes and badges! Find out how HERE!

Game freezes on a wake up tree

Jjdd
Jjdd Posts: 3

Level 1

edited April 2020 in Support

Game freezes on a wake up tree and I can not do any movement and can not play further

Answers

  • PrettyBubbles
    PrettyBubbles Posts: 27,141

    @Jjdd hi this has been an issue raised but if you close then re open the game this tends to re set it. Any further problems after doing this please let me know πŸ‘πŸŒˆπŸ™‚

  • Jjdd
    Jjdd Posts: 3

    Level 1

    Hi! Actually I have already reopened it thousand times and reinstalled game twice, but this thing keep appearing after I open an app

  • justinjordan
    justinjordan Posts: 7

    Level 2

    It happened to me also. Only when the tree is waking up and I’m about to get spells. The only option is to close it out and restart then you don’t get your reward . It hasn’t happened in a while though

  • Jjdd
    Jjdd Posts: 3

    Level 1

    Thanks) it finally start work correctly)

  • PrettyBubbles
    PrettyBubbles Posts: 27,141

    @Jjdd hi that's great I am glad it's all working ok. Like i said this does happen from time to time. A nuisance yes but easily solved. Ask away should you need any help. Happy gaming and have a starlistic day 🌟🌟🌞

  • ejcheon81
    ejcheon81 Posts: 1

    Level 1

    This keeps happening to me. it’s very frustrating after doing all the work and not getting the reward because it freezes right before you get the rewards. I have to restart the game and then I’m cheated out of the reward I should have received.

  • swatibebo
    swatibebo Posts: 3

    Level 1

    Hi astral league is on bt my game is stuck at 270 star's,bt other gamer still earing star's and game will end in 7 hr plz hlp me to get back all my stars nd continue astral league.

  • PrettyBubbles
    PrettyBubbles Posts: 27,141

    @ejcheon81 hi it is a nuisance but it does right itself. In the meantime log out of your game and turn your device off and back on it may help reset it for you but although there has been a blip in this feature it has been short lived. πŸ™‚πŸŒž

Hey! Would you like to give us your opinion?