Hello there, I understand your concern about your in-game purchase missing. Please take a look at the article here: If needed, please reach out to our Player Support team. Have a nice day!
Hey, this is still being investigated and worked on. Depending on the complexity of the issue, it's possible for the fix to need more time, so that's why it's taking longer.
Here is what you can reply to them: "Please note that special events like Candy Pins are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often. As such, they need to thoroughly check these during…