QueenB

Community Manager

Comments

  • Hi @venkatamadav 👋 Wow, congratulations 🎉 Getting your first Pin set is a big milestone, and it looks like you completed the Spring Beginnings collection too, that’s awesome 🌸✨ And reaching level 500 on the same day? Double celebration 🥳 Thanks so much for sharing your progress with us. It’s always fun to see players…
    in PIN 📍 SET 📐📐📐 Comment by QueenB 12:02PM
  • Hey there @anthem218 👋 We’ve got some sweet news to share 🍬 A new feature called Pin Swap has recently been introduced in Candy Crush Saga, where players can trade duplicate Pins to get a new one during the event. So if you end up with duplicates while collecting your sets, you may now see an opportunity in-game to swap…
    in Pin Trading Comment by QueenB 11:59AM
  • Hi @Busin 👋 Sorry to hear this has been happening. Let’s try a few quick checks that often help with freezing issues: • Make sure your game app is updated to the latest version • Restart your device • Check that your device has enough free storage space • If you’re playing on mobile, try switching between Wi-Fi and mobile…
    in Freezing the game Comment by QueenB 11:32AM
  • Hi @Deal_One 😊 Thanks for sharing the screenshot. The Daily Treat Machine normally resets around midnight and takes your device’s time zone into account. If you occasionally see it appear slightly later, it can sometimes be related to time zone syncing or when the game refreshes after opening. If you notice this happening…
    in Daily Treat Machine Comment by QueenB 11:23AM
  • Hi @JohnGalt2 👋 Thanks a lot for taking the time to share this and explain what’s happening, that’s really helpful. Since the purchase is made through Amazon, it sounds like something may be going wrong on their side when generating or delivering the access code for the second gift card. It’s good to hear they’re already…
    in Amazon Gift Cards on Candy Crush Comment by QueenB 8:10AM
  • https://community.king.com/en/Mod-corner/discussion/comment/3494642#Comment_3494642 Hi @Catscan 😊 Sorry to hear you’re having trouble loading the game. Since this discussion you commented on is quite old, I've split your comment so we can start fresh and it would really help if you could share a bit more information so we…
    in Game not loading Comment by QueenB March 10
  • Hi @nj_1001 Thanks for reporting this. I’d like to understand a bit more about what’s happening so we can help. You mentioned you are getting an “YS” error when trying to buy Gold Bars. Could you please tell us a bit more about it? If possible, it would really help if you could share: A screenshot of the error message you…
    in Not able to buy gold bar .. Comment by QueenB March 10
  • @__MULLIGANACEOUS__ Wow, this is quite the breakdown 😃 Thanks for taking the time to share your full qualifier postmortem and strategy. It’s really interesting to see how different players approach the tournament and plan their progress through the episodes. Looks like you had a strong run in the qualifiers and a solid…
    in Postmortem for All Stars 2026 Qualifiers Comment by QueenB March 10
  • Hi @Guliz_BJK 👋 I think there’s a small mix-up here, so let me clarify. The Level 3 you see on your profile in the Community is only your community rank. It shows how active you are here in the forum, but it is not related to the game and it does not affect Candy Crush All Stars. To participate in Candy Crush All Stars,…
    in It's almost time to start. Comment by QueenB March 10
  • Hi @TheGuvnor 👋 Thanks for sharing how you feel and I know hitting a tough stretch of levels can definitely take the fun out of things for a bit, especially when you run out of boosters and gold bars at the same time. Level 18 743 is already pretty deep into the map, so first of all: respect for making it that far 🙌Those…
    in Why is Candy Crush so boring now? Comment by QueenB March 10
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