QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/487460/what-is-the-significance-of-candy-stars Hi beaui 👋 I believe the blue candy stars you're referring to are called Sugar Stars. Sugar Stars are special stars you can earn by achieving an exceptionally high score in a level. If you double the score required for…

https://community.king.com/en/candy-crush-saga/discussion/comment/3270270#Comment_3270270 Thanks for sharing your thoughts on this. I completely understand why having the anonymous flagging system would be helpful in situations like this. I’ll pass your feedback along to the team as well so we can review it and see if any…

https://community.king.com/en/candy-crush-solitaire/discussion/487512/lost-all-progress-after-signing-in Hi HarshaXR and welcome to the Community 😊 Thanks for reaching out! That sounds really frustrating, and I’d love to help figure out what happened! Just to clarify: Before signing into your tablet, was your phone already…

https://community.king.com/en/candy-crush-saga/discussion/487441/25-match-lose Hi moemyint, I’m sorry to hear that you lost your streak.I know that can be really frustrating 😞 I hope you’re able to get back on track soon as it is not possible to restore the streak. That said, please remember to follow our House Rules when…

https://community.king.com/en/candy-crush-saga/discussion/comment/3267463#Comment_3267463 Aah yes, thanks for the reminder and also @Peter_Tornaros for also flagging it ☺️ It has not been announced and easy to find! Thank you both 🙏

https://community.king.com/en/candy-crush-saga/discussion/487387/accesso Hi Sabrinaesp, Welcome to the community! Sorry to hear that you're having trouble connecting to your account. Let's try a few steps to fix this: Check your internet connection – Try switching between WiFi and mobile data to see if that helps. Restart…

https://community.king.com/en/candy-crush-saga/discussion/487386/i-cant-purchase-anything-lives-or-use-my-gold-bars Hey @lindalu_23 , welcome to the community! I see you’re having trouble purchasing extra lives and using your gold bars, could you share a bit more about what’s happening? Are you seeing an error message when…

https://community.king.com/en/candy-crush-saga/discussion/487384/cant-continue-game-with-gold-bars Hey @jmg425, thanks for sharing your concerns! I’m sorry to hear you’re having trouble using your gold bars, boosters, and bonus lives. To help figure this out, can you share a little more info? What happens when you try to…

https://community.king.com/en/candy-crush-saga/discussion/comment/3269637#Comment_3269637 Hi Peter, I’m really sorry to hear that you’ve lost your Win Streak again 😞 I completely understand how frustrating this must be. I agree that the best way would be to reach out to Player Support directly as they have much more…

https://community.king.com/en/candy-crush-saga/discussion/comment/3267414#Comment_3267414 Hi christine, Thank you so much for your detailed feedback 😊 I really appreciate you taking the time to share your experience with Level 18,449 and 18,460, especially the heads-up about the Oops issue with win streaks and boosters. A…