QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/473954/i-want-to-transfer-my-loggin-from-facebook-to-apple Hi there and welcome to the Community 😃 This can be done, please follow the steps: Create a King Account: If you haven't already, create a King account by visiting here. Make sure to use the same email…
  • https://community.king.com/en/candy-crush-saga/discussion/473948/super-charger-not-available-for-me Hey SrinavSNP, welcome to the Community 😃 The Super Charger feature is still being rolled out, so not all players have access to it yet. Features like this are often released to groups of players gradually to test and…
  • https://community.king.com/en/candy-crush-saga/discussion/473938/nao-estou-a-conseguir-entrar-no-candy-crusch-saga-da-sempre-a-informacao-que-estou-ofline Hey Jose_Cai-Agua, welcome to the Community 😃 If you are having trouble loading events, connecting to the store, or receiving connection errors in your game, we have…
  • https://community.king.com/en/candy-crush-saga/discussion/473936/hab-das-level-8495-geschafft-hab-aber-die-40-goldbarren-nicht-bekommen Hey flower32, welcome to the Community! 😊 Could you let us know which feature or event was supposed to reward you with the 40 gold bars for reaching level 8495? Some events offer gold bars…
  • https://community.king.com/en/candy-crush-saga/discussion/473937/problem-with-super-colour-bomb Hey elnyno9421, welcome to the Community! 😊 Currently, there are no reported issues with the Super Color Bomb. If it’s only clearing once instead of twice when you match two, it could be device-related. Could you let me know…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3185542#Comment_3185542 Hey KeepTrying 😃 Thanks for checking in. Yes, we have flagged this issue to the developers, so they’re aware of it. Sometimes these features can be temporarily disabled or impacted by updates, but we’re looking into it. I'll keep you…
  • https://community.king.com/en/candy-crush-saga/discussion/473929/where-do-i-find-my-charges-for-candy-crush-purchases Hey thearchers, welcome to the Community 😃 To find your charges for Candy Crush purchases, check the account associated with your device’s app store: Android (Google Play): Open the Google Play Store app >…
  • https://community.king.com/en/candy-crush-saga/discussion/473930/i-had-79-lives-but-now-have-none-after-they-did-update-upgrade Hey Wenfen, welcome to the Community 😃 If you had 79 lives saved up and they disappeared after an update, this is likely because lives are stored on your device, not on King servers. Updates to…
  • https://community.king.com/en/candy-crush-saga/discussion/473928/i-purchase-a-package-of-rs-179-its-not-reflecting-in-my-game Hey deepi96, welcome to the Community 😊 If your purchase hasn’t shown up in your game, try these steps: Restart the game to refresh it. Check your purchase history to confirm the transaction. If…
  • https://community.king.com/en/candy-crush-saga/discussion/473922/pueden-checar-el-porque-esta-fallando-candy-me-saca-del-juego-a-cada-rato-y-pierdo-continuidad Hey Frank_cr7, welcome to the Community! 😊 If your Candy Crush game keeps kicking you out, here are some steps to try: Restart your device and check if you’re using…