QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/464288/leveling-up Hi ashes3811 😃 Congratulations on winning the Episode Race! 🏁🎉 That's an awesome achievement. Keep up the great work and enjoy your rewards. It's always exciting to level up and reach new milestones in the game🍬😊

https://community.king.com/en/candy-crush-saga/discussion/comment/3137353#Comment_3137353 https://community.king.com/en/candy-crush-saga/discussion/comment/3137377#Comment_3137377 Hi, Yes, I'm having the same issue Scooterpie 😥 Alienscar, it's not getting sent for approval but just getting stuck in a limbo and then after…

https://community.king.com/en/candy-crush-saga/discussion/comment/3137193#Comment_3137193 https://community.king.com/en/candy-crush-saga/discussion/comment/3137212#Comment_3137212 Thank you both for reporting this and yes, there seems to be an issue but it has already been reported and the team incharge is looking into it 😉

Hi everyone, Just wanted to let you all know that this issue is still under investigation and we're prioritizing a resolution. This has been a tricky one, but our developers are testing several solutions to ensure that future updates resolve this without causing other gameplay issues. Thank you for your patience while we…

Hi everyone, Just leaving an update on the connection issue. It's generally a connectivity problem, but we're looking into any potential bugs on our end that might be exacerbating the problem. In the meantime, try the following steps if you haven't already and see if that helps improve the game: Restart Your Device: This…

Hi everyone 🙂 I just wanted to let you know that the problem with the Chocolate Box getting stuck has been harder to pin down as it doesn't affect all users consistently but we are aware and still investigating. We're gathering more data to identify a common cause and our developers are testing several solutions to ensure…

Hi everyone 🙂 I just wanted to let you know that we are aware of this issue and our team is actively working on a fix. Our developers are testing several solutions to ensure that future updates resolve this without causing other gameplay issues. Please, do not reinstall the game app as it we can't guarantee it will fix the…

https://community.king.com/en/candy-crush-saga/discussion/464178/this-aint-right Hi ianjons, Welcome to the Community and thanks for the tag @Alienscar! We are continuously working on improving our systems to avoid such issues. Rest assured, your feedback is valuable, and we do take these matters seriously. I'll escalate…

https://community.king.com/en/candy-crush-saga/discussion/464185/%E0%A4%AE%E0%A5%87%E0%A4%B0%E0%A4%BE-%E0%A4%AA%E0%A4%B9%E0%A4%B2%E0%A4%BE-%E0%A4%B8%E0%A4%82%E0%A4%A6%E0%A5%87%E0%A4%B6 Hello and welcome to our Community 🤗 Thank you for joining us! We love chatting and helping out, but we do all our conversations in English…

https://community.king.com/en/candy-crush-saga/discussion/463991/im-unable-to-receive-lives Hi PattiMotyleski, welcome to the Community! I'm sorry you're experiencing issues with receiving lives and accessing your mailbox. Here are some steps you can try: Restart the Game: Sometimes, restarting the game can clear any…