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I don't have any extra lives or any lives banked. I'm not able to receive lives and I can't access my mailbox either. See screenshot where it's counting down to my next life. But a message at the bottom of screenshot about unlimited lives. Something is definitely wrong. Any suggestions or advice.
Hi PattiMotyleski, welcome to the Community!
I'm sorry you're experiencing issues with receiving lives and accessing your mailbox. Here are some steps you can try:
Restart the Game: Sometimes, restarting the game can clear any temporary glitches.
Update the Game: Ensure your game is updated to the latest version.
Clear Cache (Android):
Go to Settings > Apps > Candy Crush Saga > Storage > Clear Cache.
Clear Cache (iOS):
Go to Settings > General > iPhone Storage > Candy Crush Saga > Offload App.
Check Facebook Permissions:
If the issue persists, please contact King Player Support team and seek further assistance.
Here’s how:
Hope this helps!
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