QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/489579/can-t-use-gold-or-make-purchases Hi @king9365, Thanks for reaching out, and I appreciate the details you've shared! Since you've already tried updating the game, logging out and back in, refreshing your connection, and reinstalling the app, but you're still…
  • https://community.king.com/en/candy-crush-saga/discussion/489584/unable-to-connect-with-facebook Hi @nani5, If you’re unable to connect Candy Crush to your Facebook account, try these steps: Check your internet connection – Try switching between WiFi and mobile data. Make sure Facebook is updated – Go to your app store and…
  • https://community.king.com/en/candy-crush-saga/discussion/489581/meu-candy-era-conectado-ao-facebook-e-foi-excluido-como-faco-para-nao-perder-as-minhas-faces Hi @olivia1908, If your game was connected to Facebook or King account and you got a new phone, you can recover your progress by following these steps: Log into the…
  • https://community.king.com/en/candy-crush-saga/discussion/489578/how-do-i-change-my-image Welcome to the community! To change your avatar in Candy Crush Saga, follow these steps: Open the game and tap on your profile picture (usually in the top left corner). Tap the camera icon next to your avatar. Upload a custom picture…
  • https://community.king.com/en/candy-crush-saga/discussion/489561/did-i-reach-the-end Hi @oncemore4papi, welcome to the community! Currently, there are 18,605 levels in Candy Crush Saga, so you haven’t reached the end! To better understand what’s happening, could you provide a few more details? What was the message you…
  • https://community.king.com/en/candy-crush-saga/discussion/489555/can-you-change-the-count-down-on-time-sensitive-gifts Hi @KokoLex , welcome to the community 😊 I totally understand how frustrating that can be! Right now, time-based boosters (like free Fish or Color Bombs) start counting down as soon as you receive them,…
  • https://community.king.com/en/candy-crush-saga/discussion/489549/store-color-bomb Hi @pinky2sheila , welcome to the community 😊 Could you share a bit more about what’s happening? When you say “it is not wildling right and keeps going away”, do you mean: A Color Bomb disappears when you stop playing for a moment? The…
  • https://community.king.com/en/candy-crush-saga/discussion/489547/do-i-get-it-to-not-automatically-lose-a-game Hi @Jessie24330, welcome to the community 😊 I understand how frustrating it must be to lose your progress in Candy Royale, especially after using Gold Bars to keep going. Unfortunately, when you leave the game…
  • https://community.king.com/en/candy-crush-saga/discussion/489538/i-want-ti-want-to-retrieve-my-data-of-candy-crush-which-got-deleted Hi @sheetal8, If you lost your Candy Crush progress, don’t worry! You can try these steps to recover it: Check if you're logged into the correct account If you saved your game with a King or…
  • https://community.king.com/en/candy-crush-saga/discussion/489539/cannot-complete-level Hi @ashlyng62, Sorry to hear you’re stuck on a tough level! Some levels can definitely be tricky, but here are a few strategies to try: Use special candy combinations – Try combining Striped + Wrapped Candies or a Color Bomb + Striped…