Thanks, Shina04. I was actually responding to FluffyDinosaur who suggested the recording. Playing levels and restarting has not worked since December, but I appreciate your response.
I'm not clear on whether you mean an actual recording of me playing, or a screenshot of what it looks like inside the level... Can you tell me how to record while I'm playing? Or explain more about what you're asking me for?
I have done all of this. Many, many times. All Support tells me now is to play another King game. Thanks for your help, I guess Soda is just over for me. 😔