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I have done everything suggested and still nothing. Support just says not every event is available to all players. Can anyone help with this? Thanks!
Yes, mine is 1.233.3. Thanks for the help finding that. I cleared my cache and lost all my boosters, I thought that only happened with clear data. So now I'll keep on trying since there is nothing to lose. Hope y'all are having fun with whatever event is happening! Thank you for the help!
Hello @laureyanne
it's true that not all events can be available and that cannot be changed by the player but your game map is not even displaying the current theme of Battle season either (Bubblegum Troll VS Yeti) and no 3D characters in front of the fountain. so unless there's a connection issue behind it and/or app & device are not up to date, this should go away by itself while playing eventually and game should load the current map.
I had my Galaxy A02s on Android and played this game by login to my King account and I don't understand why the map disappeared.
I give up. Thank you for all your help.
We don't have any news related to 4 in a row. Did it go missing recently?
Is it still missing after checking troubleshooting steps?
As for friends, are you referring to Social Hub not showing lives and boosters requests from friends like in this case HERE? That is normal because the previous lives system has been brought back recently, so we ask for and receive lives in Lives icon/Get Help and not Social Hub icon anymore
Oh, ok...so no 4 in a row or friends, either?
Thanks!
everyone should have empty candytown map now. New season starts tomorrow 🙂
And now it is all gone again. 😔
I played a game and I have the 4 in a row, and it looks like someone has joined me...lol
I uninstalled and tried again. 😭
Thank you.
Just got word from community manager that Soda Studio is aware of the issue and working on fixing it 😃
hopefully you'll be able to play normally again soon. Thank you for your patience
I see @laureyanne
I'll forward this to community manager
Oh wow! I just saw a screenshot of someone's game and I cant believe I don't even have one challenge, or even the race. 😭😭😭
No, there is still nothing.
😭
Hi!
Issues affecting Android players have been fixed today.
Is your app able to load correctly now after checking troubleshooting and updates?
Thanks
1008746105.
Right now I'm just playing to pass levels, which is ok fun, but not fun fun. Even when I collect pass enough hard levels, I don't get Kimmy's arcade. I get an opportunity to buy a package. So...store still works. Lol
Hello!
I see, I'me very sorry to hear about this. Let me ask community manager's opionion on this.
what's your game user ID?
visit this page on how find it. you would need to visit your profile settings in Soda app and tap twice on King logo to retrieve your ID
thanks
60+ levels, numerous uninstalling and reinstalling, restarting phone, loss of boosters. Should I give up now? Support told me to play a different King game, but I'm not sure I trust them. 😭
Thanks so much for your help. I did only delete cache, and not data, after reading all suggestions. Once i lost all my boosters, I deleted both. But that was after 3 times of reinstalling. I've uninstallerd and reinstalled so many times. I'll just keep on playing to progress. I feel bad for my team that has a deadbeat taking up space now, though. I'm not sure if they can eventually delete me.
Thanks, again!!!
clearing cache does not delete boosters. I do it pretty frequently myself to be sure of it so I'm a bit confused as to what might have gone wrong in your device, I'm very sorry to hear about this. Clearing data does delete all boosters information stored in your device.
If they don't come back when you restart the app, log in to your account and play levels then they might be lost for good. If you purchased boosters, it's possible to ask Player Support to reinstate them. Visit this page to know how to contact them.
If you lost your boosters already, you might consider to reinstall the app altogether to see it the blank map disappears and the app is finally able to load the current theme. Reisntalling the app deletes boosters and lives permanently. Only progress and gold bars can be restored anytime anywhere through your King account
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hello….Im wanting to Bake in the bakery,however it always says “Bakery opening soon”……This has been non stop for the past few weeks now…
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
my game will not load. It gets to a certain point and just stops. Please help.
why does my screen keep freezing up? It is annoying and I am ready to delete playing
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…
