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level 626 issue on ipad

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Marilyn_Mallery
Marilyn_Mallery Posts: 5 Level 2
in Support
trying to open level 626.   the air balloon icon overlays the round button to open the level.  I cannot open the level because I cannot get at the open button.
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  • abe_coffee
    abe_coffee Posts: 1,976 Level 5
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    hi @Marilyn_Mallery

    Am sorry to see that you have a problem with level 626 ...
    I have ideas, but no immediate solution ...
    Plan A ... wait for ABS to fix itself ... it may take a day or more ...
    Plan B ... try another platform on a PC until your problem is resolved ...
    Plan C ... reload the ABS app ...
    more on plan B ... I highly recommend gameroom through facebook ...
    it is nice to have an alternate way to run ABS when ABS versions go crazy ...
    alternate Plan B ... try running ABS with chrome or firefox



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  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,123 Community Manager
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    If you still are stuck on the level, please post a screen shot of how the issue looks like so I can have a closer look at this! 


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