I'm not receiving my daily automatic booster gifts.

dle

I'm not receiving my automatic daily booster gifts.

dle

Every evening I would get a booster for one day of the week.  That is no longer happening, why?

dle

This is not a hard question.  I used to receive a booster every evening according to the days of the week, Mon thru Sunday. One booster every evening.  This hasn't happened for a week now, why?  Do I need to uninstall and reinstall?

KingChewy

Hi @dle - welcome to our friendly community! I’m sorry to Here your having this issue. Can you please confirm you are referring to CC Friends? You should be getting a daily reward for logging in once every 24 hours. What device are you playing from and we can look up the trouble shooting steps.

Ronibassi413

Im not receiving my lives from my friends

KingChewy

Hi @dle - per your message (copies below for ease) I am going to tag a couple Superstars @Elsa @firebombmarkus to assist and ask the CM’s @Cezdiamond @QueenMia to move this to the CC Saga forum.

dle April 24

Hi Foley, I play Candy Crush Saga on two devices.  One is my Samsung Galaxy S4 Smartphone running Android 4.3 and the other is a Kindle Fire 7. Both have stopped giving me a treat from the Treats Calendar about a week ago.  Thanks for your help.

Any help you guys can provide our friend here would be greatly appreciated!

Elsa

Thanks for tagging me @Foley1362.   I am starting to feel like I"m broken and not getting my daily rewards!  Too many glitches in one week.

@dle, are you logging into Facebook or the Kingdom on your mobile?  Are you clearing out the history daily?  Please give me more information so that I can offer you further direction.

libb

I haven't missed a login yet I got kicked back down to day 1. I almost was to 30 for consecutive logins too. Is there some max limit on consecutive rewards. 

Elsa

Hi @libb, what game are you referring to?  The only game that I am aware of that continues to move up is Candy Crush Soda Saga.  Candy Crush Saga has a 7 day calendar and a spinning wheel.  Candy Crush Friends Saga just gives you a "today" reward.

libb

The app Candy Crush Friends 

Elsa

Hi @libb, they are going to ask you to do some troubleshooting so let's do that now.  Clear the history and make sure that you have the most recent version of the game.  Then click on one of the links below to finish the troubleshooting.

Browsers

https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update   

IOS

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Android

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

Lynn_Kalbfleisch

I also am no longer getting the daily calendar treats on my iPhone.  This started over a week ago.  I thought maybe I was part of some test where features are taken away to see if anyone complains.

Nancy_Chiodo

I have not seen the daily gift boxes icon on my Android for at least three weeks. They were always there. Sometimes they would time out and disappear so I would not receive a booster, but this is different. There is no way now to get any gift since the icon has disappeared! What happened?