Lost most of my characters in Candy Crush Friends after saving game with facebook

Debs27

Hoping someone can help me, i recently joined facebook and saved my progress on facebook but have noticed i have lost most of my scrapbook characters that i have collected. I am up to level 1192 and now can not go any further because i dont have those characters to play that level. How do i get them back?

Spinnifix

Hello and welcome to this community

Please log in correctly with Facebook. Please update it and clear the cache and restart. Then it should work again. Otherwise please get back!

dyvonda1

was you able to get it back

Debs27

Deleted the app and then downloaded it again, logged in with facebook and it is still the same. If I lugg in with my king account it takes me back to level 1173 with all my characters

Diamond_Lim

Hello! @Debs27 👋

Welcome to Sweet King Community! 👑

You can click here to ask a question that they will help you faster on Candy Crush Friends Support Community. And you can search for similar your question that you can see Community Team/Superstar Team answer players as well.. 😉

https://community.king.com/en/candy-crush-friends-saga/categories/support1

Have a nice and safety day! 😊

PummyRaj

https://community.king.com/en/candy-crush-friends-saga/discussion/291166/lost-most-of-my-characters-in-candy-crush-friends-after-saving-game-with-facebook

Hello @Debs27 Hearty Welcome to our friendly King Community 🤗

Looks like you have posted the same question twice!!

If you have posted your question in a different game category by mistake, it is completely OK and no need to worry! Because, one of the Community In-charge team will be able to move your question to the correct game category.

Here is the link for the question you have posted few minutes ago, where I have asked for a screenshot of your Scrap book ---> Lost Characters in my Game

Please click on above link (Green Fonts) to head to our discussion. I will close this thread now considering it as "Duplicate Post", as it will be confusing to follow up in both threads.

Thank you for understanding! Let's talk in the other thread 😄

Please take it easy & stay safe!