Waiting on my gold bars that I bought

ttotten21

Bought some gold bars and 30 mins of life and took 3.99 fr my bank but did not receive my gold bars

Waiting on my gold bars that I bought

ttotten21

Hello

Spinnifix

Hello and welcome to our beautiful community

I'm sorry you didn't get it. I would like to help you.

In the community, we can’t handle buying issues

To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.

https://soporto.king.com/contact

Please check the help center. Buy & gold bars. Reply to this automatic email and send it. Then please pick it up. If you don't hear anything after 3 days, please send this same email again.

Good luck

wykoon

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/897112#Comment_897112

Hi there and good day to you. If you have just purchased it not long ago, you may need to wait for a while as sometimes there may be delay in the transaction and for the item to be credited into your inventories.

If you still haven't received it these few days, immediately proceed to contact our Player Support as mentioned by Spinnifix.

Thank you 🙏🏻🙏🏻😊😊

QueenB

@ttotten21, sorry to hear you had issue while making a purchase so I just wanted to check if you have been able to request the refund by following the tisp @Spinnifix provided?!

Please let us know if there is anything we can help you with and have a lovely day 🤗