I have been playing candy crush for years. Suddenly I get blank screen. Where have I gone.

caterpiller2 · November 2020

Where has my candy crush saga gone. Been playing for years. Now I am blanked out

Freddy_ · November 2020

@caterpiller2 Hi and welcome, Please check you device and game are up to date and log out and restart your device and then log back in and see if this resolves your issue

https://community.king.com/en/blog/kb/articles/471-my-game-keeps-freezing-or-crashing-what-should-i-do

Thank you

kiara_wael · November 2020

https://community.king.com/en/candy-crush-friends-saga/discussion/318096/i-have-been-playing-candy-crush-for-years-suddenly-i-get-blank-screen-where-have-i-gone

Hi and Welcome to our Community

This is for Candy Crush Saga and you are in the Candy Crush Friends forum, but not to worry as it will be moved to the correct forum

-Please Clear the cache and cookies on your browser

-Reinstall the game

Try also another browser than you currently are using. Recommended browsers for our games are Google Chrome, Mozilla Firefox and Opera. Make also sure your browser is up to date. You can check if it's updated here.

Please note that the game do not run on Flash Player on Facebook. It's running on HTML5 and no Flash is required!

If you have a Windows PC, you can also download the game directly to your computer and play via the app instead. You can sync your progress just by connecting the app to Facebook and you can download the game from Microsoft Store by clicking HERE.