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Can you help me restarting the password of my grandma?

coloco1234coloco1234 Posts: 2 Newbie
edited November 2020 in Support

Hi guys, my grandma recently change her phone to a new one, the thing is, she has a wrong email adress link to her acount.

The email is: [email protected]

So, when we try to change the password, the system sends a mail to her adress, but we get no message.

Can you send me a link to change her password or send to her real gmail account a link to refresh it?

Thank you so mutch!

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