Team Leaders, Attention! I lost an important function in the game.

ElenaVorona

I have a problem. I can't remove a player from a team. Because the button with which this could be done disappeared from my table of players.

This button was located to the right of the player's level and looked like three dots - (...)

Do you have this button?

If I understand correctly, then not only the team leaders had such a button, but also all the players. (Perhaps to report spam. Although it is meaningless if there is no chat. But this is not the question now).

So I appeal to all players. Do you have this button now?

@DieOmimi @MountainMom Maybe you know why this happened?

I also wanted to invite CM here. But I don't know which CM is currently in charge of CCFS. Which one should I invite here?

I exited the game and reinstalled the game. But the button never showed up.

I can't manage the team. What should I do?

MountainMom

@ElenaVorona, I am not a leader of a Dachs Delivery Service team, so I cannot replicate your issue. I clicked on my name in my team of players and everything looked normal -- I could "Leave" the team if I wanted (but I don't want to do that). What happens if you click on the name of the team member you want to "kick"? Can you kick them?

Unfortunately, if you have reinstalled the game, you may have lost more functionality. We don't recommend reinstalling the game because all boosters are lost; however, you may still retain your team members and leader role if your game is saved on the King servers.

Can you play on a different device?

I will copy our Community Manager, @Snow_Rider, on this message so she is aware of your problem. Please be patient because you may not get a response until after the weekend ends.

ElenaVorona

@MountainMom

This button was not only for team leaders. This button was for all players. And you had it too, or maybe you have it now.

I can't copy the screenshot here (I don't know why). That's why I'm linking to it. This screenshot was posted a long time ago. This was done by a player who plays on my team. The screenshot clearly shows that in each line with the name of a team member (on the right) there is a button on which three dots are drawn - (...).

Now I don't have these buttons. Without this, I cannot administer the team.

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2565681/#Comment_2565681

@rebelchild @Kerrie @hudus @Pitty_Kitty @Spinnifix @Racoon7 @UncleBob2 @Shagunpro @CassD @teeweiping @lelensp @DieOmimi

Do you have these buttons?

I want to understand. Is it just my problem? Or is it a Studio problem?

ElenaVorona

I play on two devices (iPhone and Win10). Both devices have the same problem.

On an iPhone, I reinstalled the game after this button disappeared. I thought reinstalling the game would fix the problem. But it did not help.

This is a screenshot from the laptop:

CassD

Hi @ElenaVorona, @MountainMom and @Snow_Rider I too have lost those buttons, as have all of my team members, and with it the ability to kick off any non-participating players. In addition, no one can leave and join another team if they so wish. I haven't reinstalled my game, the buttons are simply missing.

Pitty_Kitty

Hi @ElenaVorona

No, I don't have that button.

ElenaVorona

@CassD @Pitty_Kitty

Thank you so much for helping me. You have confirmed that there is a big problem.

 

@CassD You said the problem is even bigger than I thought.

Team leaders cannot administer a team. Team members do not have the right to choose whether to stay on the team or leave.

This is an absolute collapse.

teeweiping

Hi @ElenaVorona I usually uninstall my handphone apps and download them again because my phone doesn't have enough memory. After I redownloaded now, I found that I didn't have that button either.

ElenaVorona

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2666782#Comment_2666782

Thank you for the information

Kerrie

@ElenaVorona Hi🤗

It's gone for me too.

My friend's Dach's disappeared last time and she doesn't have it this time. I remember CC started removing F5 from some players game and shortly after that they decided to remove it for everyone.😬 I believe this happened in Jelly too. I can't remember the name of it though, we played against another player.

I hope I'm just being paranoid.🤞🙏

MountainMom

@ElenaVorona, It is helpful that other DDS Team Leaders have confirmed what you are experiencing. As I mentioned before, as a team member I can find my name in the team list

Then, when I click on the question mark at the bottom of the screen, I get this 👇

This appears to give me the option to "Leave" my current team. Of course, I don't want to do that.

I wonder what happens if you, as a team leader, clicks on the question mark at the bottom of your team list. Does it give you the option to "Kick" a team member?