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Why can't i receive or give lives to my friend? And why a photo of a black cat appels called lemon?

Joselina8
Joselina8 Posts: 3

Level 1

Instead of my friend I see a black cat called Lemon Head. Singel this is the case, I can no longer send or receive lives to or from him. What's happening? Am I hacked?

Answers

  • DieOmimi
    DieOmimi Posts: 41,761

    Hi @Joselina8 warm welcome to our community at Candy Crush Friends Saga.

    I don't know if I understand you correctly. You sometimes have your friend in your friends list and sometimes a player named Lemon Head instead of your friend? Hmm, we've never had anything like that in the Candy Crush Friends Saga game. Do you have any screenshots where I can take a look at this?
    In my friends list, most of my friends are called "Player" or "Speler" or "Spieler". I have never seen a black cat called "Lemon Head".

  • Joselina8
    Joselina8 Posts: 3

    Level 1

    My friend has a picture of himself as his profile. But when I go to him in my list of friends and select him because I want to send him one life, his picture quickly changes in another profile picture of a black cat called Spicy Lemon Head, and then quickly back into his picture. Furthermore he does not receive any life I send him and the other way around I don't receive the lives he sends to me. Something very strange is going on I think someone has put in a bot or virus. We have tried everything...uninstall candy crush en re install...Checking out and checking in again but it remains persistent. So I hope you now can understand it better?

  • DieOmimi
    DieOmimi Posts: 41,761

    Hi @Joselina8 we are talking about the game Candy Crush Friends Saga, right?

    If you mean Candy Crush Saga, I'll have to ask my colleagues.

  • MountainMom
    MountainMom Posts: 13,687

    @Joselina8, while my colleague @DieOmimi is helping you with the changing avatar issue, you can learn how lives work in Candy Crush Friends Saga by tapping HERE.

  • DieOmimi
    DieOmimi Posts: 41,761

    Hi @Joselina8 I will redirect you to Candy Crush Saga as I am not authorized to give answers for this game. Since it's the weekend, this can take quite a while. Please try to ask your question again in the right forum. You can find it here: https://community.king.com/en/candy-crush-saga/categories/support

    I wish you a nice time with us in the community.

    If you play our game Candy Crush Friends Saga one day, feel free to come back. I promise you that you will have a lot of fun and no stress in our game Candy Crush Friends Saga. Download it to your device (it's available in all stores) and start playing. At level 26, you can create a team or join an existing team. In our game, there are no cheaters or weird avatars, and no hackers either.

    Have a Friendtastic day. πŸ”οΈ

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