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My laptop performed an update and after that my game screen for candy crush friends got smaller. How do I expand it again?
As promised -here is an update to this issue:
The studio made the decision to remove the landscape mode on Win10 with the last release. Earlier they had support for the landscape layout on Windows 10 however, lately less scenes and events support that layout so they made the difficult decision to force the layout to portrait for all players. There is no plans to revert back to landscape at this time.
I know this not what a lot of players want to hear, but unfortunately that is the decision of the studio.
I don't play on a PC but on mobile devices and I have always had to play the game in portrait mode.
Good luck and Happy Crushing! 😊
Hello there and good day to you. May I suggest the following temporary solution?
Change display of your laptop/PC
Hopefully, the above temporary method will help you view the screen larger than usual 😊
Please let me know if you still need other help. Thank you
Hello @lllrnch6648 and @actipton80 - you are not alone. Quite a few players have reported this problem. It appears to be affecting people who play on PCs with Win 10. It has been reported to the game Community Managers this past week and hopefully we will have an update from the studio early next week.
Thank you for your patience and understanding in this matter.🙏😊
Yes, it has also gotten smaller for me. It was better on the PC before
Waiting for the next update
Thank you for your feedback! I have asked Community Team yesterday already then how they can answer for this question. Please be patient until they are back to answer on Monday. 😊
Mostly of players have asked this problem too who have playing this game with Windows 10 Apps :
By the way, you can continue playing levels on this game right now 😊
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
The matter already reported to the CM and game team. Hoping it will be fixed soon.
Stay safe and keep enjoying.😀
You're welcome. I have a huge monitor so it doesn't affect me as much. I don't play on any other devices because of small screens. I can understand being frustrated at it shrinking on a little laptop screen.
Thank you actipton80. I hope it will expand soon. I don't even want to play it until it is fixed.
The same thing happened to me on my PC. It doesn't expand because I tried. It's not as narrow as it used to be. I guess if enough people complain it will get big again in the next update.
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@wykoon
For your information. Candy Crush Friends saga is not available on Facebook.
Hi @Werner_Cichy thank you... I will edit my answer ☺️
My got larger. I need help to resize it to a smaller balls, It looks like I am 5 inches from the computer screen.
When I open Candrush I have a full screen, but when I go to the map or events, all I have is a small screen in the middle of the page and it's hard to play the game due to my vision problems. It's not my laptop. Have there been changes to the map size layout?
Hi @petsitter welcome to our community. You are here at Candy Crush Friends Saga.
There were no changes to the layout of our game.
I also play Candy Crush and have the game on my mobile device and on my laptop. Again, I can't see any changes to the layout.
Do you have a screenshot where you can show what it looks like for you?
Please have a look at my screenshots:
1. when I open Candy Crush
2. when going to events.
For me, everything is big and clear. What does it look like on your screen? My laptop is 17 inches and yours?
Hello @Kathie_Garner, This issue occurred with a number of players in 2020 and was resolved. If it is occurring again, perhaps you can use the 2020 suggestion from @wykoon on how to temporarily change your screen size. It was intended to help players increase the size of their screens -- perhaps it can also be used to reduce the size of screens:
Hopefully, the above temporary method will help you view the screen smaller.
Thank you for your reply but the problem was clearly related to my particular download programe. This computer generated game can change with every new download, from the cost of the piggy bank, the increased amount of hard and super hard levels, especially on the lower levels, the level on which you get your introductory 50 gold bars, etc.etc. So I uninstalled my game (losing my inventory and gold bars) and the re-installed game does not have the same problem. It also has an introduction of collect yellow rabbits . thanks anyway
@petsitter, the studio is constantly working to make the game more interesting and enjoyable. It can therefore happen again and again that after each update the game has a slightly different look.
Changes are also made to levels if there were errors in individual levels. For example, some time ago we had a mistake at many ingredient levels. The ingredients did not fall through the portals and got stuck, so that some levels could not be completed.
The studio will continue to customize the look and levels in the future.
If you reinstall your game, you will lose all boosters. Boosters and sent lives are stored locally on your device and cannot be recovered.
If you saved your game save before reinstalling (either with email address or via Facebook), you should see your current save game and gold bars after the reinstallation if you log in with the same account as before the reinstallation. Saves and Gold Bars are stored on King servers and you can access them from any device (if you play on multiple devices).
Thank you for explaining. It's good to know that the studio is constantly working to make the game more interesting and enjoyable as thousands of us thought the huge increase in hard and super hard levels recently introduced, especially in the lower levels, were to encourage customers to buy more inventory to increase your profit margins. But whilst you are working to make the game more interesting, is there any chance you could send Tiffi on a long holiday and replace her temporarily with a more mature and modern figure. She seems very outdated and childish nowadays.
My game screen got smaller. How do I expand it
Hello @petsitter,
The following answer was given in another thread in the CCFS forum. I share it with you in case you are playing on a PC with Win10.
The King Studio made the decision to remove the landscape mode on Win10 with the last release of the game. Earlier they had supported the landscape layout on Windows 10; however, lately less scenes and events support that layout. Therefore, the Studio made the difficult decision to force the layout to portrait for all players. There are no plans to revert back to landscape at this time.
I know this is not what a lot of players want to hear, but unfortunately that was a decision of the Studio.
This discussion was created from comments split from: Improved functionality for SENDING and RECEIVING lives in CCFS.
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Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of November 25, the latest level available is 9040. Enjoy the new content and have a sugar-crushing day! 🍭